NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AC1750 /R6400v2 throttling itself
I have a 1gb connection but barely seeing speeds of 100mbps. Ive called my isp and they said thats it is nothing on their side and that I should factory reset my router. After doing that it ran at 1gb again, after a few months though it reverted back to 100mbps. He said that it was probably due to the firmware of my router. I am currently running v1.0.4.122. If that is the issue id love it if someone could walk me through the process of reverting back to an older firmware.
11 Replies
1. what modem/gateway is the router connected to?
2. are those speeds wired speed? Wireless speeds?
3. what device are you checking speeds on?4. have you checked your port statistics page?
How do I display Internet port statistics on my Nighthawk router? | Answer | NETGEAR Support
So im not sure what modem/gateway it is, my router is plugged into a fiber optic line via a little box. Those speeds are wired and have been tested on my pc which is connected via Ethernet cord. Ive check on speedtest.net fast.com etc and got 1gb speeds after a full factory reset of my router. But it reverted back to 100mbps speeds. So while fiddling around in my routerlogin page i restarted my router sooooo.
Seems like my upload didnt work for my port stats, hopefully this one works stats
For whatever reason, the one and only active LAN connection negotiates to 100 Mb/s only.
Typical cause is for wrong link rate negotiation is the cabling, or in the physical ports. Start with using a different cable.
What device (computer, switch, ...) is connected to the LAN2 port?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
Has this router seen near 900Mpbs on a wired speed test before the update?
Im not sure about the isp modem, i have a fiber optic connection, shouldve added that. Im not 100% sure about restarting after the last FW update, but after i saw 1gb speeds through every speed test through my wired pc
