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Changed password, laptop does not connect to WIFI
I changed my password for routeras my new security system told me it was weak. On NetGear Genie, all looks like it is working. I connected my Android Nook by inserting new password and it is fine. But my husband's Asus laptop/Windows 7 will not connect. I have tried rebooting the modem and router along with my iMac OS X 10.11.6.
I have gone into Internet Controls on Windows 7, readded SSID with the new password; that did not work. I have rebooted his computer...nothing.
I am not afraid to tackle this stuff and will stick to it until it is done, but I am in need of help. I appreciate any help you can give me.
Thanks, Linda
I was able to solve this issue by going onto the Windows 7 forums and found that I needed to delete the WIFI account that I had originally created. Then reinsert it with the new password. It all worked and is up and running.
3 Replies
When you tried to connect what message do you get? What is the model of WiFi card in the laptop? What password protocol, WPA2-AES? Some OLD WiFi card is not compatible with newer WPA2-AES protocol. Also see if the WiFi card has new driver available.
Hello,
Thanks for getting back to me.
Message: "Ethernet cable is not properly plugged in or might be broken." Just got this one for first time today while rechecking this after you asked these questions.
Message: "Windows cannot resolve your wireless connectivity issue." This has been the message all morning.
Password Protocol: WPA-PSK(TKIP)+WPA2-PSK(AES)
I do not find a WIFI card. I did find driver and checked for up-to-date and it is.
I was able to solve this issue by going onto the Windows 7 forums and found that I needed to delete the WIFI account that I had originally created. Then reinsert it with the new password. It all worked and is up and running.
