NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

spartan26's avatar
spartan26
Aspirant
Aug 16, 2017
Solved

Image will not upgrade

I have a WNDR3700v2 router.  It is currently on firmware V1.0.0.32.  I am trying to upgrade to the latest which I have downloaded (WNDR3700v2_WNDR37VVv2-V1.0.1.14.img).  I keep getting the following error " this firmware file is incorrect, please get the firmware image associated with this product".  I have tried other images with the same result.  Anyone know how to fix this so I can get my firmware upgraded?

thanks

Marc

 

  • antinode's avatar
    antinode
    Aug 17, 2017

    > There is no firmware 1.0.0.32.

       I'm sure that you must be right, but:

    https://kb.netgear.com/22083/WNDR3700v2-WNDR37AVv2-Firmware-Version-1-0-0-32

       Boy, that Google thing is a miracle.

       Perhaps there's a reason that 1.0.0.32 is no longer available.

       I know nothing, but you might try to get an answer from Netgear,
    although that may be difficult and/or expensive.  Failing that, there's
    a TFTP scheme which may be able to force firmware of your choice down
    its throat, but there is some risk of inappropriate firmware disabling
    the gizmo.

6 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    spartan26 wrote:

    I have a WNDR3700v2 router.  It is currently on firmware V1.0.0.32. 

     


    There is no V1.0.0.32 firmware for the WNDR3700v2.

     

    Maybe it is a different flavour of WNDR3700. You should find the model number on a label on the back.

     

    • spartan26's avatar
      spartan26
      Aspirant
      I have double checked and it’s firmware is 1.0.0.32 and the model number is WNDR3700V2
      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        This is the support section for that device:

         

        >> Click here >> WNDR3700v2 | Product | Support | NETGEAR << Click here <<

         

        There is no firmware 1.0.0.32.

         

        Have you tried using the modem's browser interface to tell it to find the newest firmware?

         

        The manual (see link above) explains how to do this.