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Netgear AC1750 Model R6400 Firmware V1.0.1.62 constantly dropping internet
Internet dropping multiple times per hour, every single day. Sometimes, not typically, the WiFi connection also disconnects. I've been working from home for months now and just dealing with it thinking that my neighbors also working from home were the issue. But this has become impossibly frustrating and I must figure it out.
Note: I also am getting a Windows has detected an IP address conflict. Not sure if this is related or yet another router issue that requires resolution.
Thank you for any guidance or tips to correct this issue(s).
so step one
modem----PC works and is stable if hardwired? is that correct?
when reinstalling the router follow this guide:
power off modem and router. disconnect coax from modem and all cables from both. I'd recommend factory resetting the router during this step as well (push and hold reset for 7-15 seconds while the router is powered on)
reconnect coax to modem. power it on. give it several minutes.
connect lan cable from modem to wan port on router.
power router on. give it several minutes
then try setup. Make sure the pc is hardwired into the router. That wireless adapter has issues and we're onto step 2. which is hardwiring a device into the router and getting it working. NOT wireless.
24 Replies
What modem do you have?
Do wired and wireless drop?
Modem is Motorola DOCSIS 3.1, Model MB8600.
How to determine if wired and wireless drop? PC is connected directly to the router w/blue cable.
How are you determining the internet drops?
are you not able to browse?
Is it saying "connected, no internet"
does the wired pc (from router to pc) disconnect?
Have you tried wiring into the modem and using it for a long enough period to determine if its coming from the modem or line?