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Nicktheking's avatar
Nicktheking
Follower
Dec 30, 2020

Netgear C6220

My ISP is comcast/Xfinity
So I have a netgear router and when ever I go to change its ip because I keep getting botted offline xbox I change it and most of the sites I use including xbox do not work at all. If someone could help me out I would appreciate it.
Do I need it to be on static internet to get a new ip when I unplug it because I always see people saying that but it never works

1 Reply

  • Is the modem and router the same device?  If not you will need to unplug the modem not the router. If they are the same device you may not be leaving it unplugged long enough. Try leaving it unplugged 5 to 10 minutes in either case. You should also contact your ISP and let them know it is happening.