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jayman80's avatar
jayman80
Aspirant
Oct 29, 2016
Solved

Netgear WNDR3400V2 router wont connect to internet after a reset

So I have a netgear wndr3400v2.  I recently reset my modem, router and switch.  After the reset, the router does not connect.  Initially, I had the modem connect through the switch, then the router.  After the reset, it did not, so i tried to connect directly from the modem to the router and it still did not work.

 

Finally i tried to connect directly from the modem and it did not work initially, but then I called comcast and had them reset my MAC id and then it worked being directly connected to the modem.  However, when i connect from there to the router or switch it does not work.

 

I then went into the genie and updated the firmware (downloaded while connected to the modem directly).  I also factory reset my router.  Still no dice.  Any advice would be helpful.  Thanks!

 

 

  • Retired_Member's avatar
    Retired_Member
    Oct 29, 2016

    use PC mac in router internet setup

     

     

    Or disconnect router from modem...unplug power from modem PUSH reset for 15 seconds....reconnect power to modem....wait  until modem reboots...connect router and power cycle it.

3 Replies

  • Retired_Member's avatar
    Retired_Member

    use PC mac in router internet setup

     

     

    Or disconnect router from modem...unplug power from modem PUSH reset for 15 seconds....reconnect power to modem....wait  until modem reboots...connect router and power cycle it.

    • jayman80's avatar
      jayman80
      Aspirant

      I have reset the router already.  That did not work.  What is PC MAC?

    • jayman80's avatar
      jayman80
      Aspirant

      PC MAC seems to have done the trcik!!  Thanks so much!

       

      I spent hours and hours researching and trying to figure this out.