NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jayman80
Oct 29, 2016Aspirant
Netgear WNDR3400V2 router wont connect to internet after a reset
So I have a netgear wndr3400v2. I recently reset my modem, router and switch. After the reset, the router does not connect. Initially, I had the modem connect through the switch, then the router. After the reset, it did not, so i tried to connect directly from the modem to the router and it still did not work.
Finally i tried to connect directly from the modem and it did not work initially, but then I called comcast and had them reset my MAC id and then it worked being directly connected to the modem. However, when i connect from there to the router or switch it does not work.
I then went into the genie and updated the firmware (downloaded while connected to the modem directly). I also factory reset my router. Still no dice. Any advice would be helpful. Thanks!
- Retired_MemberOct 29, 2016
use PC mac in router internet setup
Or disconnect router from modem...unplug power from modem PUSH reset for 15 seconds....reconnect power to modem....wait until modem reboots...connect router and power cycle it.
3 Replies
- Retired_Member
use PC mac in router internet setup
Or disconnect router from modem...unplug power from modem PUSH reset for 15 seconds....reconnect power to modem....wait until modem reboots...connect router and power cycle it.