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Forum Discussion
Problems connecting to a Google Nest
Hi all I am a complete novice on setting up networks so need simple instructions. Recently purchased a Nighthawk Voice Cable Modem (CM1150V) Installed and activated modem with IS provider and h...
Hi WINZIGG and Panzzzzz,
Good day!
Welcome to NETGEAR Community!
First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Were you able to contact Google for this matter? Is there an error message when you setup the Google Nest router to your modem? Was the router working before or to another modem?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
Xfinity works fine with Netgear. In talking with google support, the problem seems to be that netgear does not assign an IP address for the nest to use. Any suggestions on getting the nest to work with this?
> Xfinity works fine with Netgear. [...]
Do you mean the corporations, or some devices, or what? Define
"works fine"?> [...] In talking with google support, the problem seems to be that
> netgear does not assign an IP address for the nest to use. [...]"seems"? "netgear", the corporation, does not "assign an IP address"
to anything.A cable-TV modem, like the CM1150V, is only a modem, and does not
"assign an IP address" to anything. It's supposed to provide a
communication path between the ISP and device (like a computer or a
router), and then the ISP should provide an IP address for _that_
device.
> [...] Any suggestions on getting the nest to work with this?Start your own, new thread for your own, different problem, rather
than hiding in this months-old, dead-end thread.Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot".When you start your own thread, include some useful information, like
actual LED behavior, actual IP addresses, and so on. In other words,
more than "doesn't work" and anyone's analysis of what "seems" to be the
cause.The issue is twitch netgear. There Ethernet ports are the problem, only one of the four work. Same issue, so I'm using the same thread.
> [...] I think the issue is that only one of the 4 netgear Ethernet
> points work.A modem connects one, or, for some models, more devices directly to
the ISP. If your ISP is expecting to serve one device at your
residence, then I'd expect connecting multiple devices to a modem to
lead to disappointment.
> [...] Same issue, [...]Same as what? Did anyone here mention connecting multiple devices to
a modem? I must have missed it. Is that what _you_ are doing? With my
weak psychic powers, I can't see what you're doing.A Web or forum search for any modem with multiple LAN Ethernet ports
should find any number of complaints from confused users who expect a
modem (not a modem+router) to serve multiple client devices. Which,
with typical residential service, will not work.> The issue is twitch netgear. [...]
Whatever that might mean, such a problem is not with Netgear or its
products, but with users whose expectations are unrealistic.As before, if you describe your actual actions and their actual
results, you might get further than you will with meaningless
non-descriptions of what "netgear does not" do.