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R6100 Cannot connect with my Kindle
I disconnected everything a few weeks ago to rearrange home office area and everything works fine but my Kindle. When I enter the network SSID I’m also given 5 options for Security (Open is default). The first 3 asks only for password, the other 2 bring up a screen asking for password and identity. I don’t know my identity but in trying the first 3 options several times using my password I get an 'Error in conection' message. Someone else set everything up for me early last year but I’m on my own now with this. Is there someone who can help me with this in simplistic terms?
Hi Suzie-q,
It is possible that the router WiFi is off or not broadcasting. If the wireless light (third from the left) on the front panel of the router is not lit then you can press the WiFi on/off button located on the right side. That's the top button. Make sure that the wireless light is lit blue. Once it is lit, you can check on your Kindle to see if it is picking up the WiFi name. If it is, just connect to it using the WiFi password.
Regards,
Dexter
Community Team
5 Replies
Hi Suzie-q,
1. Is your SSID (WiFi name) detected by your Kindle? If yes, you can just tap on it and enter your WiFi password instead of manually entering all the settings.
2. If your SSID is hidden, then you can access the router UI to verify all your wireless network settings. You may find the link below helpful.
http://kb.netgear.com/app/answers/detail/a_id/24095
Regards,
Dexter
Community Team
Thank you Dexter, for the suggestions but I’m still lost. When signed into www.routerlogin.net the large Wireless icon shows ! WARNING Off. My question now is how do I turn it on? I’ve rebooted both the router and Kindle and still not able to connect (WiFi is ON on the Kindle). I've looked at the settings under the Advanced Tab but they're different than the example link you sent, so I can't compare. They look alright but is there something specific I should look for? Any other suggestions? Thanks much.
Suzanne
Hi Suzie-q,
It is possible that the router WiFi is off or not broadcasting. If the wireless light (third from the left) on the front panel of the router is not lit then you can press the WiFi on/off button located on the right side. That's the top button. Make sure that the wireless light is lit blue. Once it is lit, you can check on your Kindle to see if it is picking up the WiFi name. If it is, just connect to it using the WiFi password.
Regards,
Dexter
Community Team