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Forum Discussion

AyanSett's avatar
Jul 09, 2020
Solved

R6260 drops World of Warships in every 5 to 10 minutes

Hello,

While using ethernet port and trying to play World of Warships internet connection drops in every 5 to 10 minutes. When connected through Wifi and playing World of Warships i didn't face any issue. This issue is happening only when i am connecting through ethernet port to play World of  Warships.

 

Initially I thought there is issue with Internet Service Provider and raise a issue with them and they ask me to change the router.

As per their advice when i setup my old spare router i notice that my connection didn't drops either connect through ethernet or Wifi only in case of World of Warships.

 

Regards,

Ayan

  • Hello,

    It's looks like the issue is mostly resolved. Today i played World of Warships multiple matches connected through ethernet. But i didn't face any connection dropout.

     

    Solution I found till now:

    Ethernet Link speed was initially set to Auto, i changed it to 1GBPS. After that i didn't face any connection drop out.

     

    Regards,

    Ayan

     

     

15 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem are you using? 

    Firmware on the router? 

    Have you tried changing cables and ports on the router that you use? 

    Any switches in line? 

    Are you  using qos or any other traffic monitoring setup on the router (qos, traffic monitoring, parental controls, armor, etc. )

    • AyanSett's avatar
      AyanSett
      Tutor

      Hello,

       

      1. What modem are you using?  - I am using R6260 Router, which I purchase recently

      2. Firmware on the router? - Router Firmware Version V1.1.0.66_1.0.1

      3. Have you tried changing cables and ports on the router that you use? - Yes

      4. Any switches in line? - No

      5. Are you  using qos or any other traffic monitoring setup on the router (qos, traffic monitoring, parental controls, armor, etc. ) - No (Just configure the internet)

       

      I already tested on other router World of Warships working fine through ethernet as well as from Wifi.

       

      Regards,

      Ayan

      • plemans's avatar
        plemans
        Guru - Experienced User

        AyanSett wrote:

        Hello,

         

        1. What modem are you using?  - I am using R6260 Router, which I purchase recently-----That's the router. Not the modem/gateway. What is the router connecting to?

         

         


        If you just bought it, you do get 90 days of free support (from date of purchase) from netgear. You can click "mynetgear" at the top, register an account, and then the device. From there you can contact support. 

        You can also try downgrading the firmware. Your 1.1.0.66 is newer than the current version on the server. maybe its got a few issues. 

    • AyanSett's avatar
      AyanSett
      Tutor

      Hello,

      My Internet connection directly comes to R6260 modem on the yellow color Ethernet port.

       

      I recently upgrade the firmware version, on the previous version i am also facing this issue.

       

      Regards,

      Ayan

      • plemans's avatar
        plemans
        Guru - Experienced User


        And whats on the other end of that ethernet cord? whats supplying you with internet?