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Forum Discussion
R6300v2 firmware not updating
My R6300v2 router is not updating at all. It is showing Firmware Version V1.0.3.6_1.0.63CH. I have already downloaded the newest update on my PC, however when i try to browse for the file and open it up it keeps giving me an error. I tried to check for an update but it said there was no updates available. What am I doing wrong? My download speed is over 220 and my upload peed is only at 0.5. I called my provider and they said I needed to update my router. Please help because my internet is going so slow. It took almost 20 minutes just to load the Youtube home screen. I feel like I have tried everything.
12 Replies
> Model: R6300v2|AC1750 Dual Band Gigabit router
Connected to what?
> [...] I have already downloaded the newest update [...]
Which was?
> [...] it keeps giving me an error. [...]
Was there a message associated with this "an error"? Use your words.
> [...] My download speed is over 220 and my upload peed is only at 0.5.
> [...]"220" _what_? "0.5" _what_?
> [...] I called my provider and they said I needed to update my router.
> [...]That might be true, but some actual evidence might be nice. If you
haven't changed the router firmware, and it worked properly at some time
in the past, then why assume that the same firmware is now the cause of
your (new) problem?Have you tried connecting a computer directly to your modem (assuming
that you have a modem)?> [...] I feel like I have tried everything.
You're wrong. For example, did you try a Web search for, say,
"V1.0.3.6_1.0.63CH"?I have never done this before. I called my internet provider (Spectrum) because my internet has been very slow since I moved a couple of months ago. They are the ones that told me that my router needs to be updated. its running at 220 mbps for download and 0.5 mbps for upload. I thought that was obvious... I have no idea what I am doing hence why I followed all of the instructions I could find. I did everything it said to do yet it still didn't work. I don't understand why. I am not tech savvy when it comes to routers and modems.
> [...] my internet has been very slow since I moved a couple of months
> ago. [...]Do you think that your router firmware got broken in the move?
> [...] They are the ones that told me that my router needs to be
> updated. [...]The technical term for this is "blame shifting".
> [...] its running at 220 mbps for download and 0.5 mbps for upload.
> [...]And the speeds which you expected are ...?
(Note: "m" = "milli" = 1/1000. "M" = "mega" = 1000000.)> [...] I don't understand why. [...]
As explained elsewhere, your router was loaded with ISP-specific
firmware (for "CHarter"), and it can't easily be loaded with (newer)
generic firmware. Dealing with this would be especially difficult for
one who is "not tech savvy when it comes to routers and modems."
Whether different router firmware would help with your actual problemis unknown.
> [...] I followed all of the instructions I could find [...]
You didn't answer many of my questions. Look for "?", above.
Prominent among them:> Connected to what?
Do you have a modem of some type? Is it the same one as you used
before the move?> Have you tried connecting a computer directly to your modem (assuming
> that you have a modem)?
Blame assignment is Job One. Why fiddle with the router if the
problem is with the modem?
As for the error message it literally says Firmware is incorrect. I am trying to update from V1.0.3.6_1.0.63CH to Firmware Version 1.0.4.36. I have downloaded the file for that firmware version and it still wont update.
Hello - I am also running firmware version V1.0.3.6_1.0.63CH
Wanted to be sure I was current for any vulnerabilities, so . . .
Download R6300v2-V1.0.4.36_10.0.93.chk from netgear.com
Went into the Administration utility, selected this file, uploaded, and received the message:
The firmware file is incorrect please get the firmware file again and make sure it is the correct firmware for this product
I verified that the model is indeed R6300V2 (AC1750) - both on the admin interface and the sticker on the router.Tried downloading and extracting again – same issue.
In the Firmware upgrade screen selected the Check button, which indicated that:
No new firmware version available.
Question: Do I believe this statement, or continue to try to find a way to update to what appears to be a newer version?
Replied here as it appears to be the same issue . . .
> Replied here as it appears to be the same issue . . .
The firmware-update part is the same. Starting your own thread would
still make more sense. Did you read the explanation here (and follow
the links) for that question?I have created a new topic . . .
community.netgear.com/t5/General-WiFi-Routers-Non/R6300v2-firmware-not-updating-from-V1-0-3-6-1-0-63CH/m-p/1942957#M141922
Alysonia,
It took me a while to get up the nerve to attempt the below procedure as any failure could easily result in a bricked/unusable router. But since it was successful I thought I would share with you in case you're still looking and willing to take that risk.
I used the following procedure specifically to remove the CH (charter) version and revert back to V1.0.3.22_10.0.67 – same version, but no longer Charter. From this I could then upgrade to the latest version from Netgear. If you’re looking to do something different you will need to modify these instructions for your purposes. Again, this worked for me, but may not for you for any number of reasons. Good luck.
1. Manually Backup your router settings - write them down
2. Flash the new firmware dd-wrt.K3_R6300V2CH.chk (can now be found here https://forum.dd-wrt.com/phpBB2/download.php?id=42538&sid=417bea094969968cd6a3c07c50635a51)
3. This will change the firmware to V1.0.3.22_10.0.67, which is no longer Charter
4. NOTE: The router interface will change drastically. See here for more details on dd-wrt: http://en.wikipedia.org/wiki/DD-WRT
5. You will need to navigate to flash the new updated firmware; On the Administration tab there is a FirmWare Upgrde tab
6. Flash the new firmware with the latest version from Netgear – currently R6300v2-V1.0.4.36_10.0.93
6. Wait till the router is fully flashed and restarted.
7. Factory reset your router.