R6350 AC1750 can’t connect to internet

Question

I recently bought the R6350/AC1750 router at first I was able to connect to get it working just fine. Then the next day it would not connect to the internet. I would reset the modem and router like I have seen. It would work for about 30-60 minutes and then I’d have to repeat. Now no matter what it will not get any internet at all. The modem works fine. But I can’t get any internet through the modem.

plemans · Answer

What modem do you have?&nbsp;What firmware is on the router?

RKobe · Answer

The modem is from COX cable and I have reset the router back to factory setting just like it was straight out of the box.

plemans · Answer

which modem is it from cox?

RKobe · Answer

I’m not sure. I’m not at my father in law’s house to see. I know it stands straight up. And has the telephone also. They said COX just replaced it about 6 months ago

plemans · Answer

so its your father in law doing all this?You're not actually doing it?

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R6350 AC1750 can’t connect to internet

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