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R6400 router slow after firmware update V1.0.1.32_1.0.23
WiFi web download speed test dropped from near 100 Mbps download to around 20 Mbps after firmware upgrade. I tested by plugging directly into modem and get around 200 Mbps; same when cabled directly into the router. I see this speed reduction across several computers and phones, so I am sure it is the router and WiFi specifically. I rebooted several times, unplugged and replugged, check that WMM and QoS remain disabled, no blocking is enabled. My Macbook Pro connects over 5G on channel 157.
Please advise on what to do next. Otherwise I'm moving to away from NetGear...
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
8 Replies
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.The factory reset fixed it. Went from 20 down to over 200 down.
Now I know to do the factory reset anytime I upgrade the firmware.
Thanks!
That's good news.
A reset isn't always needed, but it is daft not to try it if you have the sort of problem that hit you.
Netgear could help by including that in the release notes, but some people seem to have an almost religious aversion to the idea.
Hello and thanks for this "fix". I have my settings data for the previous version backed up to a file on my wifi-connected computer. I sure do NOT want to re-enter everything. Will I be able to restore the settings from the file on my computer after I factory reset (which, by definition will wipe out my settings)?
wrote:
Will I be able to restore the settings from the file on my computer after I factory reset (which, by definition will wipe out my settings)?
You can try it, but it may reintroduce any problems that you see.
If that does happen, and the thing works fine before you restore the settings, then at least you will know that there is a fix that you can either use or ignore and live with whatever problems brought you here.