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Forum Discussion

dems's avatar
dems
Aspirant
Apr 12, 2021

Router R6020

Hello,

 

I have some issue to connect Wifi module to the router. I would interested to know if there is way to retrieve the logs from the router.

I need it to understand why the connection is rejected.

 

Best Regards,

3 Replies

  • Page 101 of the manual goes over access the logs. 

    https://www.netgear.com/support/product/R6020.aspx

     

    we can also potentially help but we'd need more info that what you've provided. 

    what modem/gateway is it connected to?

    What device are you trying to connect to the wifi? 

    What error are you getting on the device?

    Firmware on the router? 

    • dems's avatar
      dems
      Aspirant

      What modem/gateway is it connected to?

      -> Router R6020

       

      What device are you trying to connect to the wifi? 

      -> It is an embedded board

       

      What error are you getting on the device?

      -> [WLAN access rejected: incorrect security] from MAC address ..........

       

      Firmware on the router? -> V1.0.0.40