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Forum Discussion

INFTeamLeader's avatar
Sep 17, 2015
Solved

Unable to access a website on a R6300

Yesterday a website I frequent became unavailable. i get ERR_CONNECTION_TIMED_OUT. It is 69.73.172.48(www.waguns.org).

I can tracert to it but not PING it. When I connect directly into my broadband modem I have no issues.

I have reset(earased) all setting on my R6300v1. I have restored to e previous point on my computer. I have 2 and both get the same error along with my cell phone when connected wired or wireless to the R6300. I have followed the common steps of renewing, flushing/releasing my IP and reset the modem and router mulitme times. I also tried using Google's DNS. No luck.

 Ping results.

Request timed out

Request timed out

Request timed out

Request timed out

Ping request could not find host 69.73.172.48. Please check the name and try again.

 

Tracert results

1 4 ms <1 ms <1 ms 192.168.1.1

2 19 ms 19 ms 19 ms 10.60.128.1

3 28 ms 24 ms 30 ms 24.113.43.225

4 23 ms 20 ms 27 ms 24.113.39.146

5 36 ms 32 ms 23 ms 24.113.43.25

6 25 ms 19 ms 29 ms 24.113.43.9

7 28 ms 19 ms 29 ms 216.243.24.89

8 15 ms 22 ms 13 ms 174.127.140.137

9 19 ms 32 ms 15 ms 208.185.155.61

10 61 ms 54 ms 59 ms 64.125.31.49

11 81 ms 83 ms 77 ms 64.125.31.170

12 98 ms 99 ms 109 ms 64.125.31.206

13 127 ms 114 ms 105 ms 64.125.25.46

14 113 ms 129 ms 99 ms 64.125.31.197

15 97 ms 120 ms 238 ms 128.177.104.134

16 125 ms 99 ms 89 ms 207.210.124.186

17 117 ms 109 ms 108 ms 69.73.135.230

18 127 ms 99 ms 99 ms 69.73.137.130

19 * * * Request timed out

20 * * * Request timed out

21 * * * Request timed out

22 * * * Request timed out

23 * * * Request timed out

24 * * * Request timed out

25 * * * Request timed out

26 * * * Request timed out

27 * * * Request timed out

28 * * * Request timed out

29 * * * Request timed out

30 * * * Request timed out

 

Finished

11 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi INFTeamLeader,

     

    Is the tracert command that you have performed through the router? If it is, it does show that it is being routed going out to your ISP but it gets dropped somewhere over the Internet (starting from line 19). Can you try using OpenDNS? You may refer to this link on how to set it up.

     

    Regards,

     

    Dexter

    Community Team

     

    • INFTeamLeader's avatar
      INFTeamLeader
      Aspirant

      Maybe it wasn't clear. the tracert shows I can make it past my router using a tracert, but my router is not letting the PING leave. Hence not letting my browser traffic leave.

       

      I can connect directly to the MODEM and get to the site no problem.

      I can NOT connect through the router and get to the site.

  • Ahh, so hop 19 is the actual destination. I'll wager that MAC spoofing had nothing to do with it. The destination was simply down and came back up. You could try removing the MAC spoofing and see if it immediately falls. Or, if you rather not bother because things are working, then declare victory and move on.
    • INFTeamLeader's avatar
      INFTeamLeader
      Aspirant

      The site was up the entire time and I could access it via cellular, VPN tunnel into work or any other location but via through my router.

  • Yes that's possible but it wouldn't explain why it didn't work without any MAC spoofing. Oh well, I have no explanation. A change in Layer 2 addressing should not affect Layer 3 in this instance.