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Solved
Unable to upgrade firmware on WNR2000V5 from V1.0.0.20 to V1.0.0.34
I've read through the forms on the on going issues people are facing trying to upgrade their firmware on WNR2000V5 to V1.0.0.34.
Presently I am trying to upgrade WNR2000V5 via the "WNR2000v5-V1.0.0.34.img" file from V1.0.0.20 to V1.0.0.34 but continue get the warning that :
"The firmware is incorrect"
To try to Troubleshoot I have tried:
1. Backing up router config and reset router to factory.
2. Tried loading from downloaded file (Even older firmwares 26 and 28) while plugged into the LAN port and wirelessly.
3. Tried letting the router upgrade through the "Check for new version from the Internet.". The upgrade reported no new updates.
4. Tried using desktop Genie app to load the firmware but it mentions there are no new updates.
As I am using Windows 10 I have also tried the browsers:
-IE11, IE Edge, Firefox 42, Chrome 47.
Still I am unable to upgrade the routers firmware version. Any recommendations where to go from here?
Serial#45d1535002140
I would suggest for you to contact support.
15 Replies
I looked on Netgear's support website and they don't offer 1.0.0.20 for the WNR2000V5. Are you sure that that's the model you have? Can look at the model number printed on the sticker?
Thank you for your response. I took a screenshot after logging into the router.
Well, that's quite interesting. Did you take a look at the sticker? Does it also say WNR2000V5?
