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Forum Discussion
TomHM
Dec 06, 2017Aspirant
WNR2000v5 firmware update problem
I got an email about a firmware update and followed the instructions. I downloaded the file but have to browse to locate the file and nowhere does it tell me the file name to search for or what folder it downloaded to. Please help. Running Windows 10 attached to the router
I was following the instructions in the email and that was failing. So I took your advice and downloaded the .zip file from the NetGear website - and extracted the .img - and uploaded that to the rouiter and it worked just fine.
Thanks for your help.
Thomas
5 Replies
> [...] I downloaded the file but have to browse to locate the file and
> nowhere does it tell me the file name to search for or what folder it
> downloaded to.
What, exactly, did you download? From where? And to where? Which
browser are you using? Did you look in your Downloads folder?
From what I see for a WNR2000v5, the file should be named
"WNR2000v5-V1.0.0.62.zip", from which you'll need to extract the file
"WNR2000v5-V1.0.0.62.img" therein. As the instructions at the target of
the "Release Notes" link on the Downloads page say, the ".img" file is
what you send to the router.- TomHMAspirant
I'm getting an error message on the download - MD5 Verify error
> I'm getting an error message on the download - MD5 Verify error
"getting" from what, exactly? What, exactly, does "download" mean?
Send to the router? (My D7000 (V1.0.1.50_1.0.1) says "Upload".)
If so, then that sounds like a corrupt kit. If the ".zip" archive
were corrupt/incomplete, then you should get a complaint when its
contents are extracted. An MD5 complaint points to the ".img" file
itself, which would most likely be Netgear's fault. You might try
re-extracting the ".zip" archive contents, but I wouldn't expect much to
change.
Windows 10 uses a default "Download" folder that should show up in Explorer.
Double click the zip file and it should show you this:
WNR2000v5-V1.0.0.62.img
Did you download from the support pages for this device?
>>> WNR2000v5 | Product | Support | NETGEAR <<<
If so, the release notes there will explain what to do.
WNR2000v5 Firmware Version 1.0.0.62 | Answer | NETGEAR Support