NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bbombassei
Nov 18, 2023Aspirant
AC2400 No Wifi After Restart
Whenever I have to reboot my router, all of my devices that connect via wifi have trouble reconnecting. Sometimes the wifi will come back, but most of the time it does not. I usually have to restore back to factory settings (even though I didn't change anything but SSID/PW) to get it to work again. What is the deal?
15 Replies
- FURRYe38Guru - Experienced User
What router model do you have? R####?
What FW is loaded?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try a factory reset and setup from scratch then save off a backup configuration to file:
- bbombasseiAspirant
Firmware is V1.2.0.92_1.0.1. Router model is Nighthawk AC2400. I don't see an R# anywhere on the router. I had just changed the channel to 7 today for 2.4 and 153 for 5g but that didn't help. I have wifi neighbors nearby but nothing crazy close, I'd say about 300 ft. Using WPA2-PSK [AES] if that matters. Going to try these channels and see if it works, if not I'm going to do a factory reset again and make a backup.
- bbombasseiAspirant
Yeah none of that worked. I had to do a factory reset and put my SSID/PW back in and now I'm good again. I really don't know what's causing it to do this, very frustrating. Never had issues in the past, don't think anything has changed so I'm leaning toward something wrong with the router? Then I think it can't be the router since a factory reset fixes it? I'm stumped.