NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

10 Replies

  • Do you get any error messages?  Have you tried accessing the router using the IP address of your router?  

    • careal71's avatar
      careal71
      Aspirant
      I get message that the page cannot be opened. I am unable to attach pictures to this thread to show you.
      • antinode's avatar
        antinode
        Guru

        > Links: https://www.routerlogin.net/
        > https://www.routerlogin.com/

         

           Try:

         

              http://www.routerlogin.net/

              (Without the "s")

         

           These routers don't do "https://" from the LAN.  If complaints from
        your browser bother you, see:

         

              https://community.netgear.com/t5/x/x/m-p/1923685

         


        > [...] I am unable to attach pictures to this thread to show you.

         

           Copy+paste is often easier (and more helpful) than pictures.  General
        advice:


           "unable" is not a useful problem description.  It does not say what
        you did.  It does not say what happened when you did it.  As usual,
        showing actual actions (commands) with their actual results (error
        messages, LED indicators, ...) can be more helpful than vague
        descriptions or interpretations.

         

           When all else fails, you might try the obvious:

         

              https://en.wikipedia.org/wiki/RTFM

         

           Visit http://netgear.com/support , put in your model number, and look
        for Documentation.  Get the User Manual (at least).  Read.  Look for
        "Troubleshoot" and "You Cannot Log In to the Router".

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    careal71 wrote:
    Cannot access the admin password reset links provided. Assistance requested.
    Links: https://www.routerlogin.net/
    https://www.routerlogin.com/

    Would be interesting from where this -wrong- or at least misleading information is coming from.

     

    A possible source is the Netgear KB entry How do I recover my NETGEAR admin password using the password recovery feature? Let the community us know if you find more wrong references please.

     

    Taking the fact that most routers (including your R6080) this article is supposed to apply to are -not- supporting https please kindly try http://www.routerlogin.net/ or http://www.routerlogin.com/ instead.

     

    Said that, there is absolutely nothing wrong with antinode well meant advise to check the fine documentation. 

     

    Please be aware we're just Netgear users spending some spare time to assist in the community. We're neither paid nor sponsored in any way.

     

    Christian_R Please take care that this KB mess, count in the video referred using 10.0.0.1 IP address, and at least these two KB entries How do I recover my NETGEAR admin password using the password recovery feature? | Answer | NETGEAR Support and How do I reset the admin password on my NETGEAR router? | Answer | NETGEAR Support are fixed/merged/corrected. Thank you! It's ridiculous how careless Netgear does handle their customers...

    • careal71's avatar
      careal71
      Aspirant
      Thanks for the response. I did not mean to be rude to a previous response but it came across as disrespectful to me (as a novice to this). I am finding Netgear platform not easy to navigate (ie posting screenshots). Not sure why it is an issue Best.
      • antinode's avatar
        antinode
        Guru

        > I am finding Netgear platform not easy to navigate (ie posting
        > screenshots). Not sure why it is an issue Best.

         

           The non-psychics in your audience might find it difficult to guess
        what this "issue" might be.  See "not a useful problem description
        [...]", above.  Which part of "actual" was unclear?

         

           You now have two people offering the same suggestion about the form
        of the URL which you're using.  Have you considered trying it?

         

        > [...] it came across as disrespectful to me (as a novice to this).
        > [...]

         

           I didn't like your lack of responsiveness, either.  As for being "a
        novice", the less you know, the more important accurate, detailed,
        precise descriptions become.  (And the less value your analysis may
        have.)  What you did, and what happened when you did it, are what
        matter.  Non-descriptive conclusions like "I am finding" often convey
        little or no useful information. (In this case, "no".)