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After upgrade to 1.0.2.90 R7800 (X4S) does not open an http port.
Logged into the R7800.
The GUI informed me that a firmware update was available.
Using GUI downloaded and upgraded firmware from 1.0.2.62 to 1.0.2.90.
Routing and WiFi are working, and the router IP address is unaffected. However, a port scan only shows the following the following open ports:
a. 53
b. 548
c. 631
d 20005
In other words, tcp ports, but no http. As a result, http connections to the router
GUI are refused. Internet service is not affected.
What is the most direct way of restoring access to the GUI?
Do NOT user the TFTP method to upgrade the router. This is only for last resort.
First try the factory reset with the router and setup from scratch with a good browser and wired PC at 192.168.1.1.
34 Replies
mover0 wrote:
As a result, http connections to the router
GUI are refused. Internet service is not affected.
What is the most direct way of restoring access to the GUI?
GUI works fine here.
Tried a reset?
Sorry, neglected to say neither reset nor power cycle improved matters.
michaelkenward, sorry, I did not do a factory reset which is what you probably meant. I consider that a last
resort. If the firmware update has permanently broken the GUI (?!) then a factory reset would terminate WiFi
connectivity which still works. I do not know how to recover a router which does bring up its GUI. Worst case,
I buy another router.
What browser are you using? Try a different broswer?
I've not seen this issue either and mine updated a while ago.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
A factory reset is needed if your running into problems. Usually will help clear up odd issues. Just setup again from scratch and use same Wifi settings and your devices will re-connect.
