CM1000 losing connection with R7000

Question

Hello all, my setup of R7000 with CM1000 and EX6400v2. Several times a day, the router losing connection with the modem. The issue does not seem to be an ISP issue as service to modem is in place even as router drops out.

i have rest the router via Nighhawk app. I change connection cable between modem and router. I moved extender further from router and modem. Router and modem are using most up to date firmware.

solutions I have not considered? I am really stuck. Thanks

plemans · Answer

For some reason some of the R7000's have had firmware issues. for the ones with issues, the 1.0.9.42 version tends to be the most stable/fastest.&nbsp;

plemans · Answer

What actual firmware is on the R7000?&nbsp;Its not always "on the latest" or sometimes the latest isn't the best for it.&nbsp;Do wired connections drop as well?&nbsp;

gllong21620 · Answer

Thanks for your question. &nbsp;R7000 firmware is V1.0.11.106. &nbsp;I do not have any wired connections

plemans · Answer

You might try installing the latest 1.0.11.123 firmware. Then do a factory reset and reinstall and see if it helps.&nbsp;

gllong21620 · Answer

Thanks for the suggestion. &nbsp; Seemingly worked for a couple of days, but lost connection between modem and router three times this evening

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CM1000 losing connection with R7000

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