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Forum Discussion
tmag
Aug 21, 2022Aspirant
DNS_PROBE_FINISHED_NXDOMAIN
Such a pain!! I hadn't logged into my router for a time and when I did, it said that I needed to upgrade my firmware. OK, I did. Then, I started receiving these issues:
"This site can’t be reached"
"Check if there is a typo in [insert URL]"
"DNS_PROBE_FINISHED_NXDOMAIN"
I thought to open a support incident but I can't due to claims that I am "out of warranty". Then I discover the following:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R8000P-DNS-PROBE-FINISHED-NXDOMAIN-after-updating-Firmware/td-p/2175320
It is *SO* frustrating that this is a *known* issue yet the firmware upgrade still persisted. Then, on top of it, *no* support alternatives offered even though NetGear *caused* the problem.
Jeesh...
Just enable it and try the Auto setting. I would reboot the router and all of your devices after you make the change.
tmag wrote:
The modem is from the TimeWarner / Spectrum cable company.
1.0.4.76 is now installed *after* the downgrade.
IPv6 - what setting is required?? I click this option under the Advanced Setup and there is a dropdown...
Again - I am asking for instructions:
- what version firmware *should* be installed and a link to the download?
- what setting under IPv6 is to be chosen?
Thank You
11 Replies
- michaelkenwardGuru - Experienced User
Which firmware version installed itself?
The last message in the discussion you link to has a solution. Roll back to what you had before.
There has also been another release since the one discussed in that conversation:
R8000P Firmware Version 1.4.3.88 | Answer | NETGEAR Support
- FURRYe38Guru - Experienced User
What model router do you have? Same model?
What FW version is loaded on the router?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have you enabled IPv6 on the router?
tmag wrote:
Such a pain!! I hadn't logged into my router for a time and when I did, it said that I needed to upgrade my firmware. OK, I did. Then, I started receiving these issues:
"This site can’t be reached"
"Check if there is a typo in [insert URL]""DNS_PROBE_FINISHED_NXDOMAIN"
I thought to open a support incident but I can't due to claims that I am "out of warranty". Then I discover the following:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R8000P-DNS-PROBE-FINISHED-NXDOMAIN-after-updating-Firmware/td-p/2175320
It is *SO* frustrating that this is a *known* issue yet the firmware upgrade still persisted. Then, on top of it, *no* support alternatives offered even though NetGear *caused* the problem.
Jeesh... - tmagAspirant
NetGear
Nighthawk X6
AC3200
R8000-100NASTried getting to the downloads to provide what previous firmware version I had installed vs. what is there now but NetGear has decided to demand an email account verification (as if I hadn't gone through that when I created my account to begin with).
Anyway, I appreciate the responses. However, what I *really* need is:
-- the *exact* firmware version that I should have installed and, preferably, a link to the necessary download
-- any features that I needed to be sure are turned on
-- any necessary directions regarding said features
Thank You
- FURRYe38Guru - Experienced User
What FW version is loaded on the router?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have you enabled IPv6 on the router?
- tmagAspirant
The modem is from the TimeWarner / Spectrum cable company.
1.0.4.76 is now installed *after* the downgrade.
IPv6 - what setting is required?? I click this option under the Advanced Setup and there is a dropdown...
Again - I am asking for instructions:
- what version firmware *should* be installed and a link to the download?
- what setting under IPv6 is to be chosen?
Thank You