I saw some reviews that indicated that when you updated the firmware, users experienced problems. Since my router is new, it indicates that there is an update available for my router. an agent told me not to update unless I was online with support. I don't understand this. Has anyone had this issue.

You should be fine to upgrade the firmware just make sure you do it with a PC directly connect via wired ethernet and not with a device connected via the wireless. DarrenM

Firm Ware update R8000P | NETGEAR Communities

3 Replies

DarrenM
Sr. NETGEAR Moderator
Jul 24, 2018
You should be fine to upgrade the firmware just make sure you do it with a PC directly connect via wired ethernet and not with a device connected via the wireless.

DarrenM
- gl-moore
  Initiate
  Aug 16, 2018
  Hi,
  
  No matter f I upload firmware or using the auto method the fireware is not updating... once rebooted it shows same version.
  
  Hardware Version R8000P
  
  Firmware Version V1.4.0.10_1.2.14
  
  GUI Language Version
  V1.4.1.24_2.1.46.1
  - DarrenM
    Sr. NETGEAR Moderator
    Aug 20, 2018
    maybe try the TFTP method see if that works
    
    https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
    
    DarrenM

Hardware Version	R8000P

Firmware Version	V1.4.0.10_1.2.14

GUI Language Version	V1.4.1.24_2.1.46.1

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Firm Ware update R8000P