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Luauprince's avatar
Luauprince
Aspirant
Mar 20, 2018
Solved

How to connect WD My Cloud 4TB to R9000 as my Plex Media Server

Hello all, I hoping someone can help me.  I am trying to connect my WD MY Cloud 4TB external hard drive to my R9000 router as my plex media server but everytime I type in my WD MY Cloud 4TB credentials I get the following error . I can access my WD MY Cloud 4TB fine over my LAN I just cant get it to connect as my plex media server

  • schumaku's avatar
    schumaku
    Mar 20, 2018

    There might be other potential issues like a SMB protocol not matching, potential issues again with parsing username or password when using "special" characters (beyond of 0..9, a..z, A..Z). All these might lead to the similar misleading error message.

     

    Repeating and reposting attachments does not help.

8 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    What might look good to the human is cumbersome for correct parsing and encoding to create a mount. Start the troubleshooting with change in the shared folder name - use something without a space. Change the shared folder on the WD NAS to something like PlexMovies or Plex_Movies and re-do the mount attempt.

  • The error I was getting was "Your router can't connect to your network drive because your network drive credentials are incorrect."  I know all my credentials are correct.   

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      There might be other potential issues like a SMB protocol not matching, potential issues again with parsing username or password when using "special" characters (beyond of 0..9, a..z, A..Z). All these might lead to the similar misleading error message.

       

      Repeating and reposting attachments does not help.

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        Current v1.0.3.10 firmware in place by the way?