Going on several weeks now. Tried everything with the 2 iphones we have. They will just not reconnect if leaving the house and coming back. They will usually connect if I turn off and back on.Is there anything on the router settings that could be causing this. I've also tried a R6700AX with same result.Today I deleted and restored one of the phones (iphone 7 and iphone 11) and same thing.Hope someone has an idea

Joslinm wrote: Going on several weeks now. Tried everything with the 2 iphones we have. They will just not reconnect if leaving the house and coming back. They will usually connect if I turn off and back on. Does this ring any bells? NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities

Tried all the options listed and no go. Even tried a new ASUS router and same no connection issue.Now what?Only thing I can think of is that I changed internet providers a couple months ago.Both phones are on Spectrum data plan and I discontinued Spectrum internet in home(I have 2 acounts) in favor of Greenlight Fiber.But what would that have to do with connecting to the router or not?Help is appreciated. Thanks

Joslinm wrote: Tried all the options listed and no go. Even tried a new ASUS router and same no connection issue. Sort of rules out th R6900P. Hard to see how any here can help with problems you have with your phones. I would have thought that the first place to go would be the people who made the phones. Only thing I can think of is that I changed internet providers a couple months ago. Tried asking them for help? I suppose someone might have some thoughts if they had a few more clues. For example, you say "They will just not reconnect" which tells us nothing about what actually happens. Error messages? Prompts? Connect to what?

The phones will not reconnect to the router if we leave the house and return. We have to go to settings, wifi, and click on the name for our home network. Then the phone connects.Apple went through the usuall settings and eventually suggested a network reset, something I had done already. If that fails, a total restore

Iphones won't connect to (R6900P) - AC1900

11 Replies

michaelkenward
Guru - Experienced User
Aug 14, 2023
Joslinm wrote:

Going on several weeks now. Tried everything with the 2 iphones we have. They will just not reconnect if leaving the house and coming back. They will usually connect if I turn off and back on.

Does this ring any bells?

NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
- Joslinm
  Aspirant
  Aug 14, 2023
  i will try this, thanks
  - Joslinm
    Aspirant
    Aug 15, 2023
    Tried all the options listed and no go. Even tried a new ASUS router and same no connection issue.
    Now what?
    Only thing I can think of is that I changed internet providers a couple months ago.
    Both phones are on Spectrum data plan and I discontinued Spectrum internet in home(I have 2 acounts) in favor of Greenlight Fiber.
    But what would that have to do with connecting to the router or not?
    Help is appreciated. Thanks

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Iphones won't connect to (R6900P) - AC1900