NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MrRankDog
Nov 16, 2015Aspirant
IS YOUR ROUTER MAC ID BOUND TO YOUR INTERNET PROVIDER?
I bought my R8000 on October 23, 2014. I've owned MANY NETGEAR ROUTERS and had a cable modem here in Anchorage, Alaska for as long as I can remember. For quite some time now I've had the strangest ...
- Nov 18, 2015
I figured out the problem early this morning after hundreds of hours work, THE R8000 IS DEFECTIVE. How do I know this: The WPS Quit Working Long Ago, Wireless Connectivity Was Spotty At Best And Seemed To Change With Every Boot Up, MAC ID Problems NOBODY Seems Willing To Explain To Me, I HOOKED UP MY OLD NETGEAR 900 AND IT WORKED PERFECTLY!! TO BAD MY WARRANTY EXPIRED ON OCTOBER 23RD, 2015
MrRankDog
Nov 19, 2015Aspirant
OK, let me say FIRST THING: When I wrote an earlier entry in this Community I blamed NETGEAR for going south on me 25 days after my warranty expired. That statement could NOT be further from the truth and I apologize for it!! I also said in the previous link that that was the “WHOLE STORY” and that couldn’t be further from the truth either. I am at the end of my search for solutions and here’s why: There was never anything wrong with my R8000. When I put my case in my Buddy’s Computer Shop to have the COOLER MASTER V8 GTS CPU COOLER and the TP-LINK TL-WDN4800 Dual Band Wireless N900 PCI Express Adapter Card I introduced a Non-Compatible Card into my system. Brian told me it couldn’t have worked any more PERFECT there in his shop the day he installed my stuff. When I brought the COOLER MASTER COSMOS CASE Home that’s when my problems started. I got so frustrated I was ready to go back to Brian and give him my New Card if I could get the old one back. The old one was 100 % Compatible with My R8000. The Next up the TP-Link Line was definitely NOT. After reading “Dexter” From The Community Team and “rpoffen’s” reply’s: Dexter first “Please perform a factory reset and power cycle on the router after a successful firmware update. I also suggest making sure that the driver for the adapter of the computer is up to date. You may also use the Wi-Fi Analytics feature of the NETGEAR Genie app if you have it installed or any similar program to check for interferences and select the best channel.” Next rpoffen “Did you try re-flashing the firmware? Perhaps something got corrupted. It can't hurt. Just make sure to reset to factory defaults both before and after flashing then load all the setup parameters manually”. I followed their instructions to the letter thinking I of all people BREATHED NEW LIFE INTO MY R8000. It was at the moment I got my newly FLASHED R8000 up and running it all hit me like a brick. I’m going to make a statement here that is “ONLY TRUE IN MY WORLD” I’m kind of a data base guy so I’ve lived most of my life in the “If Then What” kind of thinking. Apparently NETGEAR doesn’t make a PCI-E High End Wireless Network Card Compatible with their R8000. (I Searched At Amazon Before I Wrote This) TP-LINK on-the-other-hand makes a High End Router Compatible with their PCI-E High End Wireless Network Card. (At Least I Hope It’s Compatible) For me it’s easier to buy the new router than it is to keep trying to fix what I have now. Bottom line: NETGEAR didn’t do anything to me, I was the one who put the card in the upset the original applecart. It’s just took me this long to figure it all out. I want to get back to what I like to call “Hassle Free Living” anyway. . . I hope whoever reads this understands. Thank You AGAIN To Everyone for helping me find an answer to My Own “What” question. Regards, MrRankDog
sktn77a
Nov 20, 2015Virtuoso
Sorry, having difficulty following you posts. So, is the problem the router? The client network card? incompatibility between the two? You had problems that were fixed by the router reflash, suggesting it's none of the above? Is WPS the only thing that's not working? Do you know why/why not? Networking standards (802.11) should prevent these problems if the hardware is compliant?