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Forum Discussion

daveritchieaz's avatar
Apr 28, 2020
Solved

just bought a new ac1750

 so i have fiber .... right off the modem i get 999/999 but when i connect router and hardwire it i get 400/365 is there a setting to solve this loss of banwith speed ???????

  • Kudalufi's avatar
    Kudalufi
    Apr 29, 2020

    Hi daver

     

    How close are you to the router?  What's in between you and the router?

10 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    daveritchieaz wrote:

     so i have fiber .... right off the modem i get 999/999 ...

     


    And that modem is?

     

    Which R6700 is this? The V number?

     

    ac1750 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

     

    What firmware version do you have on the device?

    A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.


      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Thank you for providing next to no answers to my questions.

         

        I quote (see above):

         



        What firmware version do you have on the device?


        A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

         


        We still don't know what the modem is, if there is one.

         


        daveritchieaz wrote:

        r6350 is the model ...


        Not the most advanced router on the shelf,especially for GB broadband. Not even a Nighthawk, so this isn't the place to look for discussions related to that device:

         

        You might get better and quicker replies, and find other answers, over in the appropriate section for your device. That's probably here:

        General WiFi Routers (Non-Nighthawk) - NETGEAR Communities

        In the meantime, ensure that you don't have anything like QoS or traffic metering turned on.