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ChristianWis's avatar
ChristianWis
Aspirant
Mar 30, 2016
Solved

Netgear R8000 - USB Storage and Samsung led tv

Hello everyone

I have a router with a USB R8000 1TB disk and a LED TV Samsung F5500 model with the latest update. When I want to watch movies on the disc appear sometimes shared folders and other times not appear.

But the fundamental problem is that when I get to see a movie, shows 3 seconds and then restarts ... belies any movie.

I access via WIFI. And the TV is next to the router that is that I have excellent signal.

Anyone know how to fix?

I've always had problems with the R8000 and its official firmware and Samsung AllShare.


Please I'm desperate!

Thank you very much,
Christian

 

 

  • JamesGL's avatar
    JamesGL
    Apr 17, 2016

    Hi ChristianWis,

     

    Are you still having issues with your router. Please provide an update.

4 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi ChristianWis,

     

    1. Can you access the files or movies when using a computer?

    2. What is the file format of your drive?

    3. Can you try to use a different USB drive and see if the same problem?

    4. What is the firmware version of the router?

    • ChristianWis's avatar
      ChristianWis
      Aspirant

      Hi

       

      Sorry by delay..

       

      Hi ChristianWis,

       

      1. Can you access the files or movies when using a computer?

      Yes, I can to access using a computer

       

      2. What is the file format of your drive?

      Format is NTFS

       

      3. Can you try to use a different USB drive and see if the same problem?

      I cant, i have not another usb drive

       

      4. What is the firmware version of the router?

      the firmware is V1.0.3.4_1.1.2 

       

       

      Thanks in advance

      Christian

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired

        Hi ChristianWis,

         

        1. Is the Samsung TV connected via wired or wireless?

        2. If it is wireless, is it on 2.4Ghz or 5Ghz?