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ivan_pinatti's avatar
ivan_pinatti
Aspirant
Nov 23, 2021

Nighthark X8 AC5300 - Several Blinking Lights (Not working at all)

Hello everyone,

 

I am trying to find some help to fix the problem the router. I've researched everywhere but couldn't find a problem similar to this one. 

One day it simply stopped working and started blinking in a weird pattern (I am posting a video of it as well);

  • White color
    • 2.4 GHZ, 5GHZ¹, 5GHZ², USB¹, and USB²
  • Kinda pink
    • Ports 1, 2, and 3, the Internet port and the power led
  • Blue in the antennas

 

Before the problem it was running fine for the past 3 years.

The firmware was the latest (I don't recall the exact number), but it was the latest available till 2021 September.

 

It doesn't connect through the cable and it keeps resetting itself (looks like it)

 

I've tried so far:

  1. Pressing Reset in the back for 1 minute while powered on
  2. Turn the power off, holding the Reset button, turning on while still pressing Reset for a minute
  3. Changing the power source (same voltage and amperage)
  4. Plugging several diferent ports though a 100mbps OR 1000 mbps computer

 

8 Replies

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      What Firmware version is currently loaded?
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

       

      What does the user manual say for the LEDs? 

       

      What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
      Any Wifi Neighbors near by? If so, how many?

       

      Try disabling the following and see:
      Armor, Circle, Traffic Meter.

       

      Has a factory reset and setup from scratch been performed since last FW update?

       

      Have you tried this version of FW yet? 

      https://community.netgear.com/t5/Nighthawk-WiFi-Routers/New-R8500-Firmware-Version-1-0-2-158-Released/td-p/2207270/jump-to/first-unread-message

      • ivan_pinatti's avatar
        ivan_pinatti
        Aspirant

        Answers in italic and blue

         

        What Firmware version is currently loaded? I don't know since the router is completely inaccessible. 
        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? It is not connected to anything and blinks the same

         

        What does the user manual say for the LEDs? It doesn't

         

        What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
        Any Wifi Neighbors near by? If so, how many? None, the router doesn't show any Wifi networks and the cable also doesn't work.

         

        Try disabling the following and see:
        Armor, Circle, Traffic Meter. I can't as the system doesn't boot up.

         

        Has a factory reset and setup from scratch been performed since last FW update? Yes, I tried several times. And if there was an update it did it by itself, in addition, it was plugged to an UPS, so I am discarding that it got corrupted due to a power outage.

         

        Have you tried this version of FW yet? 

        https://community.netgear.com/t5/Nighthawk-WiFi-Routers/New-R8500-Firmware-Version-1-0-2-158-Release... 

        I can't as the router is completely inaccessible.

         

        Any other ideas?

  • Hello,

     

    Thanks for all the ideas and responses.

     

    I finally had the time to purchase a USB->Serial cable and try the TFTP route. However, for my surprise the problem seems to be a bit different than most similar posts in the foruns. Usually, the boot will look something like this in a normal router;

     

     

     

    CFE for Foxconn Router R7800/R8500 version: v1.0.5
    Build Date: Tue Jun 30 20:39:15 CST 2015
    Init Arena
    Init Devs.
    Boot up from NAND flash...
    Bootcode Boot partition size = 524288(0x80000)
    DDR Clock: 800 MHz
    Info: DDR frequency set from clkfreq=1400,*800*
    et2: Broadcom BCM47XX 10/100/1000 Mbps Ethernet Controller 7.14.121 (r552363)
    CPU type 0x0: 1400MHz
    Tot mem: 524288 KBytes

    Device eth0:  hwaddr A0-04-60-C4-7A-CC, ipaddr 192.168.1.1, mask 255.255.255.0
            gateway not set, nameserver not set
    Checking crc...Loader:raw Filesys:raw Dev:nflash0.os File: OptionsSmiley Sadnull)
    Loading: ..... 5470272 bytes read
    Entry at 0x00008000
    Closing network.
    Starting program at 0x00008000
    [    2.130000] console [ttyS0] enabled, bootconsole disabled
    [    2.140000] serial8250.0: ttyS1 at MMIO 0x18000400 (irq = 117) is a 16550
    [    2.150000] brd: module loaded
    [    2.160000] loop: module loaded
    [    2.160000] pflash: found no supported devices
    [    2.160000] bcmsflash: found no supported devices
    [    2.740000] Boot partition size = 524288(0x80000)
    [    2.750000] lookup_nflash_rootfs_offset: offset = 0x200000
    [    2.750000] nflash: squash filesystem with lzma found at block 32
    [    2.760000] Creating 17 MTD partitions on "nflash":

    ...

     

    Which then I could press the CTRL+C to get to the CFE terminal. However, mine is looping way before getting to the CTRL+C part, and the out is like this in eternal loop;

     

    CFE for Foxconn Router R7800/R8500 version: v1.0.5
    Build Date: Tue Jun 30 20:39:15 CST 2015
    Init Arena
    Init Devs.
    Boot up from NAND flash...
    Bootcode Boot partition size = 524288(0x80000)
    DDR Clock: 400 MHz
    Info: DDR frequency set from clkfreq=1400,*800*
    Warning: invalid DDR setting of 800 MHz ignored. DDR frequency will be set to 400 MHz.
    Warning: invalid CPU setting of 1400 MHz ignored. armclock frequency will be set to 1000 MHz.
    et2: Broadcom BCM47XX 10/100/1000 Mbps Ethernet Controller 7.14.121 (r552363)
    CPU type 0x0: 1000MHz
    Tot mem: 524288 KBytes

     

    Committing NVRAM...done
    Waiting for reset button release...donDigital core power voltage set to 1.05V
    Decompressing...done

     

     

    CFE for Foxconn Router R7800/R8500 version: v1.0.5
    Build Date: Tue Jun 30 20:39:15 CST 2015
    Init Arena
    Init Devs.
    Boot up from NAND flash...
    Bootcode Boot partition size = 524288(0x80000)
    DDR Clock: 400 MHz
    Info: DDR frequency set from clkfreq=1400,*800*
    Warning: invalid DDR setting of 800 MHz ignored. DDR frequency will be set to 400 MHz.
    Warning: invalid CPU setting of 1400 MHz ignored. armclock frequency will be set to 1000 MHz.
    et2: Broadcom BCM47XX 10/100/1000 Mbps Ethernet Controller 7.14.121 (r552363)
    CPU type 0x0: 1000MHz
    Tot mem: 524288 KBytes

     

    Committing NVRAM...done
    Waiting for reset button release...donDigital core power voltage set to 1.05V
    Decompressing...done

     

    My guess after seeing this was that the reset button was stuck or had a short, but checking with a multimeter revealed that the button is actully working properly.

     

    Have someone saw something similar to this and was able to recover it?

     

    Thank you once again.