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Sytruck
Jan 25, 2018Aspirant
Nighthawk AC1900 Slow wired speeds
Nighthawk AC1900 Smart WiFi Router. Firmware V1.0.9.18_1.2.27 Windows 10
After installation (jan 8, 18), leaving everything at their default settings except login password, WiFi name and password, my direct connect internet speed jumped to the Comcast advertised speed 150Mbps+. OK fine. couple of days ago WiFi went down. Huh? On a new router? Restart router using on/off button on the back and all is well.
Today I ran a speed test and my direct connect speed has dropped by half. Restart router as above. No help. Direct connect to modem to verify spped is there. Yup, speed is there. reconnect router, speed still at half. Do a paper clip "hard reset." Let router come back, do another complete startup sequence as was done out of the box and my speed is back.
FYI my computer wasn't restarted during this so it cannot be blamed on the OS.
This should not be happeneing on a router that is less than one month old. With updates installed. If this happens again I will be very disapointed with this router. Any ideas?
I went ahead and "paper clipped" the router and based on signal strength as measured by TIVO things improved considerably. I'm now at 50% which I've never seen before. My hardwired speed has not changed either. SweetSpot measures 86 Mbps @ nearest laptop, to 19 at the TIVO. I can live with that...
Thanks for all the help.
12 Replies
- KamalaKumarAspirant
I purchase this Router on 08-01-2016 Now the WiFi connection often cut off and again connected by itself. My Comcast Xfinity Internet connection is uninterrepted work. My Desk top connected with cable so it is working fine. Only the R6900 Nighthawk AC1900 .Smart WiFi Router is problem. It works only 17 Months. After rebooting sevaral times no use.
- michaelkenwardGuru - Experienced User
wrote:
Today I ran a speed test and my direct connect speed has dropped by half.
For clarification, is that speed that you see with a direct (wired) connection to the router, or with a direct connection to the modem?
Do you have QoS active?
wrote:FYI my computer wasn't restarted during this so it cannot be blamed on the OS.
That could be the problem. Its network configuration may be scrambled. What happens if you restart the PC?
When setting up a network, Netgear recommends starting your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.