Nighthawk CM2000 can't login

Question

II couldnt pick CM2000 above...anyway...

have a Nighthawk CM2000 modem.

I like to look at the modem stats now and then to see if there any errors.

I can no longer get access to the modem.

I see the login page. I enter my password, and it looks back to my password again.

I rebooted the modem and iMac. Still nothing.

Also note I changed the password when I got the modem from the default.

I forget the default.

Suggestions?

Craig

antinode · Answer

&gt; [...] I enter my password, and it looks back to my password again.&nbsp;&nbsp;&nbsp; Perhaps you and the modem disagree about what the correct passwordis.&nbsp;&gt; Also note I changed the password when I got the modem from the&gt; default.&nbsp;&nbsp;&nbsp; Perhaps it got changed again somehow.&nbsp;&gt; I forget the default.&nbsp;&nbsp;&nbsp; It's just possible that someone documented it someplace.&nbsp; You mightfind some relevant information in a widely neglected resource:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; https://en.wikipedia.org/wiki/RTFM&nbsp;&nbsp;&nbsp; Visit http://netgear.com/support , put in your model number, and lookfor Documentation.&nbsp; Get the User Manual (at least).&nbsp; Read.

michaelkenward · Answer

craigkinsel&nbsp;wrote:
Also note I changed the password when I got the modem from the default.
&nbsp;
I forget the default.
&nbsp;

The default is written on the modem. If the worst comes to the worst, then it is down to a factory reset to get you back to square one.
&nbsp;
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
&nbsp;
I assume that you are going into the modem itself and not through a router.
&nbsp;

michaelkenward · Answer

craigkinsel&nbsp;wrote:
II couldnt pick CM2000 above...anyway...
&nbsp;

No guarantees, but it is more likely to be there if you post in the right section:
&nbsp;
Cable Modems &amp; Routers

craigkinsel · Answer

For some reason it defaulted back to the factory password after a few months of using my OWN password.&nbsp;What would cause that?&nbsp;Craig

antinode · Answer

&gt; What would cause that?&nbsp;&nbsp;&nbsp; A settings reset?&nbsp; Your ISP could do that remotely.&nbsp; Or, somesettings storage got corrupted somehow (power spike?), the gizmo noticedthat, and figured that "default" was better than "corrupt".&nbsp; Or someonestuck a pointed stick up its butt.&nbsp; Many things are possible.&nbsp;&nbsp;&nbsp; If it recurs with some frequency, and the ISP denies everything, thenI'd worry about the hardware.&nbsp; Or, given Netgear, some firmware bug.

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Nighthawk CM2000 can't login

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