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Thompa3642's avatar
Thompa3642
Tutor
May 18, 2017
Solved

Nighthawk R6700v2 losing connection to CM700 Modem

Hi there, We are relatively new Comcast Xfinity custmers and decided to buy our own Modem (CM700) and Router (Nighthawk R6700v2). Every morning we find that our computers are disconnected from the ...
CM 700
comcast
Firmware
Hardware
Installation
modem
Nighthawk
r6700
Troubleshooting
  • Thompa3642's avatar
    Thompa3642
    Dec 27, 2017

    Hi there,

    Wanted to update this thread....

    Since I downloaded and installed the latest firmware for the R6700 to V1.2.0.12_1.0.1, 4 days ago, my disconnection issues in the mornings has evaporated!

    I know it is early days... but the update seems to have worked!

    Thank you for doing this!

    Made our lives much easier!

    Regards,

    Allan Thompson

Thompa3642's avatar
Thompa3642
Tutor
May 31, 2017

Hi there,

Thanks for replying - we are away from home at the moment..

Yes, bypassing the router and using just the modem, gives us access to the internet

 Hoping this helps!

regards,

Allan

  • Thompa3642's avatar
    Thompa3642
    Tutor
    Jun 05, 2017

    Hi there,

    Yes - updated to the latest firmware.

     

    Allan

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Jun 13, 2017

      Hi Thompa3642,

       

      Please check your inbox.