NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nighthawk r7000 ac1900
hi- my router is 5 yrs old. i see today.......my internet speed has jumped wayyyyyyyyyyy down.........
thought it was my isp,it is not. i disconnected the router from the loop,bang, speed up to 340mb.
add router back into loop, down to 63mb. have 2 phones,1 doorbell,1 ipad,1 smart tv and pc tower linked to router.
spped test done with doorbell on,pc on..........thats it. i have unplugged/rebooted this unit,logged in,check for updates? always tells me none? both ethernet cables are fine.......thoughts???? time for a new one?? thxxxxx, m
10 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update?
hello furrrry- thx 4 reply
firmware- v1.0.11.126, cat 5 cables........original with nighthawk unit, spectrum modem- mfg is arris # tm1602
no factory reset done. yes, unplugged modemrouter ,plugged back in,proper sequence/time.............same thing.
speed is fast w/o nighthawk in the loop. back in,back to slow....................thx,m
I would upgrade to CAT6 between modem and router.
Factory reset and setup from scratch with out enabling Armor, Circle or Traffic Meter.
Also might try upgrading FW as well:
