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sak2806's avatar
sak2806
Aspirant
Apr 06, 2018
Solved

Nighthawk R800 - Firmware Control

Hi There, It's my first post so please be gentle. We recently bought a Nighthawk R800 and have been loving it, but today our router restarted due to a firmware update is there any way we can auto switch update off as our call center and office came crashing down. Thanks in advance
  • Suspected there was no auto-update but would claim there wasn't. The latest F/W, V1.0.4.12 did come out a long time ago, so I'd think if there was auto-update involved it would have happened maybe sometime last month if staged out over a few weeks.'

     

    More than likely it was a modem or ISP line going down?

7 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Welcome to the Netgear Community!

    Assuming all Nighthawk routers use the same UI menu structure, check [Advanced] -> Administration -> Firmware Update -> Router Auto FIrmware Update

     

     

    Keen to learn if your new installed R8000 has this enabled by default - what would be a strange decision.

    • sak2806's avatar
      sak2806
      Aspirant
      thanks for the welcome Schumaku.

      I have tried that going to advanced settings, sorry i should have mentioned this. When I go into firmware update, it’s just check now or browse for a file.

      O think it may be on by default, it’s strange there’s no option to disable auto update.
      • IrvSp's avatar
        IrvSp
        Master

        sak2806 wrote:
        thanks for the welcome Schumaku.

        I have tried that going to advanced settings, sorry i should have mentioned this. When I go into firmware update, it’s just check now or browse for a file.

        O think it may be on by default, it’s strange there’s no option to disable auto update.

        Correct, my R8000 doesn't have it either. I recall my R7000 had that setting though? May come in a future update possibly. I have not had the R8000 since there was an update of the firmware so I can't say for sure it is automatic or not?

    • sak2806's avatar
      sak2806
      Aspirant

      This is what I have, Any solutions?

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        Amazing AbhayB NaderA - a router with Auto Update enabled by default, and no user control to disable? Design, development, and implementation seems to run out of any control.