NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sak2806
Apr 06, 2018Aspirant
Nighthawk R800 - Firmware Control
Hi There, It's my first post so please be gentle. We recently bought a Nighthawk R800 and have been loving it, but today our router restarted due to a firmware update is there any way we can auto switch update off as our call center and office came crashing down. Thanks in advance
Suspected there was no auto-update but would claim there wasn't. The latest F/W, V1.0.4.12 did come out a long time ago, so I'd think if there was auto-update involved it would have happened maybe sometime last month if staged out over a few weeks.'
More than likely it was a modem or ISP line going down?
7 Replies
- schumakuGuru - Experienced User
Welcome to the Netgear Community!
Assuming all Nighthawk routers use the same UI menu structure, check [Advanced] -> Administration -> Firmware Update -> Router Auto FIrmware UpdateKeen to learn if your new installed R8000 has this enabled by default - what would be a strange decision.
- sak2806Aspirantthanks for the welcome Schumaku.
I have tried that going to advanced settings, sorry i should have mentioned this. When I go into firmware update, it’s just check now or browse for a file.
O think it may be on by default, it’s strange there’s no option to disable auto update.- IrvSpMaster
sak2806 wrote:
thanks for the welcome Schumaku.
I have tried that going to advanced settings, sorry i should have mentioned this. When I go into firmware update, it’s just check now or browse for a file.
O think it may be on by default, it’s strange there’s no option to disable auto update.Correct, my R8000 doesn't have it either. I recall my R7000 had that setting though? May come in a future update possibly. I have not had the R8000 since there was an update of the firmware so I can't say for sure it is automatic or not?
- sak2806Aspirant
- schumakuGuru - Experienced User