NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
No internet without bridge
Hello,
My previous setup of Motorla modem >> Ooma Hub >> R7000P worked fine for years, but after the Ooma Hub's recent death and rewiring the modem's output straight into the router, no internet will pass over wifi (the router still puts out a wifi signal, but it contains no data).
What do I need to do to make this work without the Hub bridging the two devices?
Thank you.
Has a power off for 1 minute then back ON with the ISP modem and router?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
5 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?My modem is Arris SURFboard SB6141
Since there is no wifi in my house, I can't log into my Netgear software, so I don't know the firmware version. Is there another way to log in?
Has a power off for 1 minute then back ON with the ISP modem and router?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.