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No more 2.4 Wifi on R7000 Nighthawk after V1.0.9.14_1.2.25 update
Hi,
Never had an issue before with the R7000, but after the V1.0.9.14_1.2.25 update I have no wireless 2.4Ghz devices connected to the router. 5Ghz works fine, but most of my devices do not support this. My whole domotica network is no longer accessible because it uses 2.4Ghz for the user interface.
Reading some of the forum entries it seems some 2.4Ghz fixes may have been applied in this update, but it killed my network.
What to do? Going back to the previous version might not be a good idea for security reasons, but I'll do it temporarily anyway.
Bye,
Rudi
rudiklein wrote:
But honestly, a factory reset sounds like an advice from Microsoft on Windows.
Yes, it does, but it's well documented on this forum that certain firmware updates are incompatible with the settings from previous versions. Chalk it up to Netgear's unwillingness to fix their configuration subsystem to be backwards and forwards compatible.
33 Replies
Some additional information:
The 2.4 SSID is visible and when you attempt to connect to it, it takes along time, then fails.
From an Android devices it failes with "unable to obtain IP address"
From W10 it connects after a while, but "with no internet, secured"
Interesting news. (sorry I haven't tested this before I started the initial post, but people were working on the network and I didn't want to interfer).
After disabling/enabling the 2.4 radio, all WiFi devices connected without any problem.
So, no downgrade, just radio on/off/on.
Maybe I am now part of the group of R7000 owners that have intermittent problems :-)
Anyway, I'm happy for now. Let's see what happens in the next few days.
- Thanks. The disabling/enabling the 2.4 did the trick at least for now.
Following this as mine is not completely out but fails daily needing a reset to bring it back up.
- There seem to be a lot of reports of problems with the latest version. Have you tried performing a factory reset? Every once in a while a new firmware update requires it. And don't restore settings from a backup. That'll only undo the factory reset. You need to reconfigure everything by hand.
I can also confirm this does not fix the issue*. Flashed this late last night, worked fine this morning but 5GHz was not working by the time I got back from work until I rebooted the router.
*Technically 2.4ghz hasn't dropped for me yet, so it's possible issues with the 2.4ghz band have been fixed.Edit: 2.4GHz just dropped not two hours after reboot to fix 5GHz
My fix I implemented has been solid for over a week, and I was dropping many times a day initially-
No factory resets, no downgrading firmware, just some looking into the settings.
Here is what I did-
Don't enable Smart Connect
Disable the SSID Broadcast of the 2.4 band. (currently testing to see if this is necessary)
Disable the 20/40 MHz Coexistence
Set channel manually (I picked 5, but currently testing to see if this is necessary)
I also have a 2.4 Guest SSID, it was dropping along with the 2.4 band originally, I didn't make any changes on that, and it has not experienced any drops since making the above changes to my main 2.4 SSID.
See if this works for you folks, if it does, here is a link to my GoFundMe.
https://www.gofundme.com/ford-mustang-gt-netgear
Maybe if this fixes the issue for more than just myself, Netgear can just make a full $ amount donation for all the time/effort/lost customers I would have just saved them.
IT WORKED FOR ME.
