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larryB1607's avatar
larryB1607
Follower
Aug 22, 2026

R6020 factory reset Borks internet access

I was getting really slow connection speeds so I did a factory reset.  Now I cannot get into the settings so I can update the firmware.  I have the latest version on a flash drive.  I can see that the router is connected but cannot sign in due to no internet.  I do have an Ethernet cable connected, but it says that I do not.  The usual browser router access urls like 187.162.-.- do not work.  Not sure what to do next.  Any help appreciated.

 

Thanks

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1 Reply

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Aug 22, 2026
    larryB1607 wrote:

    The usual browser router access urls like 187.162

    Nothing usual about those URLs.  187.162.x.x are public IP addresses belonging to a Mexican ISP - they are not addresses you can use to access the router from the LAN.  Did you try http://www.routerlogin.net ?