NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jimmy_jazzy's avatar
Jimmy_jazzy
Aspirant
Jul 14, 2021

R6120 - Router Is Slow

Hi there guys,
After having a frustrating call with a "Tech Expert" wanting to charge me 200 bucks per year for support, I've scooped down to this low (the forums).

I am having very slow speeds with my router, I've been on the phone with my ISP for about two hours, and we've come to the realisation that I'm getting about 250 MBPS on my modem, and only 90 (max) MBPS on my router (I know, what the hell?). Does anybody have any ideas what troubleshooting I can do? And yes, all of my Ethernet cables are CAT5 or above. I also have a CAT8 cable running from my modem, to my Powerline adapter (2000 model) and I'm getting quite slows speeds from that too (it's connect to my Xbox in my other room, and it's only getting about 40MBPS).

Would appreciate any help.

Cheers.

13 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You're right. It is the router. 

    Reason why is the R6120 isn't gigabit bit. Its only has 10/100mbps connections. 

    so you're going to max out at that 90-95mbps max. 

    for faster speeds, you'd need to upgrade to a gigabit router. 

    • Jimmy_jazzy's avatar
      Jimmy_jazzy
      Aspirant
      Right, thanks for the info.

      Well, I have another question. I have a Netgear Powerline adapter that connects straight from my modem, to my Xbox in my other room. However, I'm getting really slow speeds too.
      • plemans's avatar
        plemans
        Guru - Experienced User

        Jimmy_jazzy wrote:
        Right, thanks for the info.

        Well, I have another question. I have a Netgear Powerline adapter that connects straight from my modem, to my Xbox in my other room. However, I'm getting really slow speeds too.

        you didn't put what powerline adapter you have. some are only 10/100mbps as well. 

        as well as powerline suffers from decreases in speeds due to  distance/crossing circuits/interference. 

        Your wifi might be 1200mbps (aggregate) but if the ethernet connection is only 10/100mbps, you're not going to get faster speeds. As thats the bottleneck. Its the problem when you buy a base model router. 

    • Jimmy_jazzy's avatar
      Jimmy_jazzy
      Aspirant
      And also, it says on the packaging the router can handle up to 1200 MBPS? So, it should be able to handle 250 Mbps.