I'm running outer Firmware Version V1.2.0.92_1.0.1 (latest) on my R6700v2 and I cannot turn on access control. I select "Security" then "Access Control" and check the box to "Turn on Access Control" and "Allow all new devices to connect" - Then I Click "Apply" and I get the following error - I've tried restoring a backup configuration, re-flashing the current firmware and downgrading the firmware all to no avail.

I would try from scratch. Whenever I've had an issue with firmware, its usually in the backup as well. I'd keep with the latest and see if it works. If it doesn't, you can always downgrade and see if it was a firmware issue or just a setting not carrying over correctly

R6700v2 Cannot Turn On Access Control

12 Replies

bmkantor
Tutor
Nov 12, 2023
The error message under the frowny face is "internet-router didn’t send any data".
- Kitsap
  Master
  Nov 12, 2023
  What is the brand name and model number of the modem/ONT that is connected to the internet upstream of your R6700v2?
  - bmkantor
    Tutor
    Nov 12, 2023
    My cable modem is a Motorola MB742. I don't understand why that would matter, but I'm open to any thoughts on how to resolve this issue.
- plemans
  Guru - Experienced User
  Nov 12, 2023
  did you try a different browser?
  
  What speeds do you pay for? we usually don't recommend Access control if you have speeds >250mbps as it can slow it down on the r6700
  - bmkantor
    Tutor
    Nov 12, 2023
    My Internet speed is 300 Mbps Internet Service. I tried both Edge and Chrome, and they both behave the same way.

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R6700v2 Cannot Turn On Access Control