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Psychosis's avatar
Psychosis
Aspirant
Jul 24, 2018
Solved

R7000 - Cannot access some websites and LAN port is amber

New to this community. Just bought an R7000 a few days ago and set it up with the app on my phone. My Xbox 1 works fine hard wired, the wireless and hard wired laptop works fine to an extent. I cant go to some websites like ebenefits.gov and other .gov sites. Also when looking at my router the ethernet port where my laptop is connected blinks amber and i dont know why. Im sure there is a thread for this, so if someone can point me in the right direction i would appreciate it. Thanks.

  • ... and browsers are getting pickier and pickier about these things.

     

    How about using the Advanced button? This will usually let you override the warning and get you into the site.

     

     

17 Replies

  • Run away. GO return it and get yourself an Asus 68U, load it with RMerlin fw and be happy with it. Run away from NG firmware.

    • microchip8's avatar
      microchip8
      Master

      Amber on ethernet ports means the port is operating at 10 or 100 Mbps. If the color is white, then it operates at 1 Gbps. Most likely your lappy has a 100 Mbps port, no?

       

      As for not being able to reach some sites, try changing DNS servers - you can try the Google ones, 8.8.8.8 and 8.8.4.4

  • Besides what microchip8 posted, it could also be the cable being used, must use at least a CAT 5 for 1Gbs.

     

    Website problems can be due to the DNS used which is why the Google ones were suggested but it could also be where you are possibly? What is the ERROR MESSAGE you got when you tried to go there? That might give a clue why if the Google DNS's don't work? Possible site problem too, when I just tried to go there my ISP put up this page, http://www.dnsrsearch.com/index.php?origURL=http%3A//ebenefits.gov/&r=&bc= and it implies a DNS error, or possibly site down? Possible you had the wrong URL? This one might be the correct one, https://www.ebenefits.va.gov/ebenefits/homepage?

    • Psychosis's avatar
      Psychosis
      Aspirant

      I used a cat 7 first and it was still amber, now it has a cat 5e connected, still Amber.

      • Psychosis's avatar
        Psychosis
        Aspirant

        Its an older laptop so it probably has the slower port on it.

      • IrvSp's avatar
        IrvSp
        Master

        Psychosis wrote:
        I get this error

        That is not the problem you reported with the .GOV sites. That been resolved by either switching DNS's or using the correct URL and this is a different problem?

  • im having a problem resetting to factory settings.  i've held the reset button for 10sec, and with ethernet cable enter www.routerlogin.net  and it will not accept admin and password.  then it asks for the serial number and when i enter it, it says it doesnt match.  i log into my netgear account and it shows the same serial number??   what do i do now?  help anyone

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Duka2 wrote:

      what do i do now?  help anyone

       


      Probably start a new conversation.

       

      You have joined in on an older discussion, so there's a chance that the official support team will be too busy following new stuff to find your message. It is usually better to start your own fresh discussion if you want their attention.

       

      This is especially important when you join a conversation marked "solved". The official team has an even better reason for moving on to new queries.