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R7000 Firmware Version 1.0.9.10 frequently disconnects devices on 5GHz band
I just upgraded the router from firmware ..9.6 to 9.10. However I find that the router frequently disconnects devices connected on the 5GHz band. If I connect such a device to 2.4 and then back to 5 it is okay for a while. So I downgraded to ..9.6 and the problem is solved.
I thought I should let you guys know.
Enjoy, Freek
1.0.9.12 fixed it.
9 Replies
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So a factory reset is the first thing to try if you have problems with new firmware.
First note down the settings – screen grabs can help here.I have exactly the same problem. No, I didn't factory reset, but what are the chances that two different users get the exact same random problem because of this this? Would be nice if sbdy from Netgear would investigate and come up with a clear answer instead.
xrcd wrote:
No, I didn't factory reset
The first thing that Netgear's team will tell you to try is a reset. Don't do it and they can't really fulfill your request for a clear answer.
xrcd wrote:
...but what are the chances that two different users get the exact same random problem because of this this?
The chances are very very high if that is what it takes to fix the problem.
If the problem resurfaces (and it most likely will) then disable 5GHZ and run strictly 2.4....since I did that days ago I have had no disconnects at all. I hope netgear gets this fixed...
