R7000 goes straight to http://192.168.1.1/MNU_access_setRecovery_index.htm

Hi!

My Nighthawk R7000 suddently started to go to http://192.168.1.1/MNU_access_setRecovery_index.htm every time I try to access it from any computer, connected to it - WiFi or wired.

Even if I explicitly write http://192.168.1.1/ or http://192.168.1.1/start.htm , it still goes to recovery.

I tried to pass through the recovery steps, and got the (correct) password, same as I used before. But after pressing login, I got back to the same recovery page.

I tried to clear browser cache and cookies, to no avail either. The weirdest thing is that I *can* login and get access to everything from my Android phone (using Chrome there) and even can use Android "NetGear" Genie application with no problem. So strictly speaking I have a way to do necessary stuff.

However, it would really be nice to restore access from computers as well. Anybody has/had similar experience?

Thanks!

Troubleshooting

JamesGL
Nov 23, 2017
Hi leonid32,

Try to reset the router to factory default.

5 Replies

JamesGL
NETGEAR Employee Retired
Nov 23, 2017
Hi leonid32,

Try to reset the router to factory default.
- JamesGL
  NETGEAR Employee Retired
  Nov 27, 2017
  Hi leonid32,
  
  We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
  - leonid32
    Tutor
    Dec 02, 2017
    Sorry for the long delay, I was away from home for a while.
    Yes, factory reset did resolve the problem; however, I feel that I cannot rely on R7000, so I purchased 2-point Google WiFi mesh, and installed it. It seems to give a better signal and is more stable.

Forum Discussion

R7000 goes straight to http://192.168.1.1/MNU_access_setRecovery_index.htm