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Solved
R7000 Slow Download Speed
Spectrum recently upgraded my internet download speed to 200. When I do a direct ethernet connection to the modum, I'm getting 200. When I go through the R7000|AC1900 router (hardwire, not wifi), I'm only getting 85. Any suggestions on what to do to eliminate the slowdown I'm getting through the router. Thanks.
plemans wrote:
3. did you ever try a factory reset and reinstall?
This is important. If an ISP changes the service, then the settings may be different.
It isn't just the router that needs to change, so does the modem. They need to forget past settings or the router may still have details picked up from the slower service.
If the network changes, you can't just carry on regardless. You need to reboot the network:
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
6 Replies
a couple things you can try.
1. ensure you have either a good quality cat 5e cable or a cat6 cable. I've seen sketchy cat 5e cables not connect at gigabit speeds
2. what modem is it?
3. did you ever try a factory reset and reinstall?
plemans wrote:
3. did you ever try a factory reset and reinstall?
This is important. If an ISP changes the service, then the settings may be different.
It isn't just the router that needs to change, so does the modem. They need to forget past settings or the router may still have details picked up from the slower service.
If the network changes, you can't just carry on regardless. You need to reboot the network:
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Did a hard reset and that fixed the issue. Download speed is now over 200. Thank you.
While re-entering all my passwords, etc. after the reset, I noticed my firmware version is at V1.0.9.88_10.2.88. I directed the app to look for a newer version and it returned that no newer version was found on the Netgear site. I found that hard to believe, so I checked the Netgear site and found numerous versions of firmware that are newer than mine. Should I manually download and install a newer version or leave well enough alone? If I should install a newer version, which one?
