NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7500 maximum file size corrupting backup drive
I purchased a R7500 recently to use with Apple Time Machine; only after I bought it did I find the FAQ stating it only supports files under 500 GB :smileyindifferent:. I have a computer whose backup sparseBundle is over 500 GB. The 500 GB file size limit on the R7500 is causing hard drive corruption and has already corrupted the drive twice beyond repair causing me to have to reformat it. Is this going to be fixed in a not-to-distant firmware release or do I have to return this device?
I've since contacted support and they were as helpful as you might expect. :smileyfrustrated: But they did confirm the file size limit with no ETA on a fix. This is frankly a critical bug and renders Time Machine support (a feature they adversise all over the site) useless. Not impressed and it will be going back.
3 Replies
I've since contacted support and they were as helpful as you might expect. :smileyfrustrated: But they did confirm the file size limit with no ETA on a fix. This is frankly a critical bug and renders Time Machine support (a feature they adversise all over the site) useless. Not impressed and it will be going back.