NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jfausmith's avatar
jfausmith
Aspirant
Dec 09, 2020
Solved

R7900P FIRMWARE UPDATE

I received an email from Netgear letting me know that there was a firmware upgrade availble and that I should download and install it on my router.  I used the app on my iphone to check to see if there was a firmware upgrade availble.  It showed me that there wasn't any upgrades availble.  I compaired the firmware version on the router with the firmware version in the email and they were different.  Why can't my router find the current firmware upgrade?

 

Firmware on router:    V1.4.1.50

Is this the current version for my router?

 


  • jfausmith wrote:

    I received an email from Netgear letting me know that there was a firmware upgrade availble and that I should download and install it on my router. 

     


    Those emails go out from time to time. There seems to be no logic in the timing.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    That page will also have a library of firmware and drivers for your device.

    You can look for more recent firmware. You can even download a copy and install it yourself, which is a more reliable method than using an app and wifi.

     

    How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

     

     

     

6 Replies

  • > I received an email from Netgear [...]

     

       With my weak psychic powers, I can't see it.

     

    > [...] I used the app on my iphone to check to see if there was a
    > firmware upgrade availble. [...]

     

       Which "the app"?

     

    > [...] It showed me that there wasn't any upgrades availble. [...]

     

       Trust no one, I always say.

     

    > Firmware on router: V1.4.1.50
    > this the current version for my router?

     

       One pretty reliable way to find out:


       Visit http://netgear.com/support , put in your model number, and look
    for Downloads.  (For older versions, under Firmware and Software
    Downloads, look for "View Previous Versions".)  Find the kit(s).
    Download the kit(s) you want.  Read the "Release Notes" file for
    instructions.  (In the User Manual, look for "firmware", and,
    especially, for a topic like "Manually Upload Firmware to the Router".)
    When that fails because of a deficient User Manual, try:

     

          https://kb.netgear.com/23960
          https://kb.netgear.com/31573

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    jfausmith wrote:

    I received an email from Netgear letting me know that there was a firmware upgrade availble and that I should download and install it on my router. 

     


    Those emails go out from time to time. There seems to be no logic in the timing.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    That page will also have a library of firmware and drivers for your device.

    You can look for more recent firmware. You can even download a copy and install it yourself, which is a more reliable method than using an app and wifi.

     

    How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

     

     

     

    • jfausmith's avatar
      jfausmith
      Aspirant

      I want to thank everyone that offered me assistance with this issue.  I ended up going to the netgear link I was given and downloaded the firmware upgrade and installed it onto my router.  Of course that ended up reseting my passwords and changing my logins.  Not a problem so I just reset all of my login names & passwords.

       

      Thanks again for the help.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        jfausmith wrote:

        Of course that ended up reseting my passwords and changing my logins. 

         


        It shouldn't be "of course". Firmware updates rarely reset the device. That happens only with major updates. You can also reduce the hassle by saving your settings before you do the upgrade and restoring then after if the thing does reset itself.

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Visit the support pages:

      Support | NETGEAR

      Feed in your model number and check the documentation for your hardware.

      Check the section in the manual on updating the firmware.