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R7960p Router will not update firmware
Hello,
Attempting to up date router firmware from 1.4.1.50 to 1.4.1.68_1.3.28. Each attempt has failed --rebooted modem and router. Attempting update via iphone Nighthawk app. After several attempts to update now app will not let me log out. any advice very much appreciated. Thanks
John
Was able to update my router that was stuck on R7960P-V1.4.1.50_1.3.10.
Used the nmrpflash method. Updated to R7960P V1.4.1.64_1.3.25 then used the Netgear router software to update to R7960P-V1.4.3.88_1.3.50.
Method is here:
https://github.com/jclehner/nmrpflash
I put the firmware file in the same folder as the nmrpflash.exe file.
Was using my router as an endpoint, initially had failures until I noticed after the attempts my attached computer ip address was changed from 192.168.2.5 to 192.254.177.93, since my router was set up as an endpoint and assigning. Checked by running the nmrpflash "-L" command to check the connection name <net9> and ip <192.254.177.93>.
used the -a and -A commands to assign the ip address on my computer and target router. -A 192.254.177.93 and -a 192.254.177.94
ran the nmrpflash.exe with the the following command line and it worked.
nmrpflash -A 192.254.177.93 -a 192.254.177.94 -i net9 -f R7960P-V1.4.1.64_1.3.25.chk
34 Replies
I'm having the same issue and get error "
Unable to download GUI language file from Netgear server Were you able to figure it out? I have tried downloading the .chk file and manually updating the router and get the same error.
Hello
We truly appreciate your patience as we work to resolve the firmware not upgrading with your R7960p/R8000P. As a valued member of the NETGEAR family, we will be escalating your reported issues to our Customer Care team to authorize a product RMA or possible upgrade. We kindly ask that you don't share your resolution on the forums as we will need to consider an appropriate resolution on a case by case basis. Our Customer Care team will be in touch with you via email shortly to initiate the upgrade process. Please Pm me back with the info below.
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DarrenM
Hello, I am having the exact same problem. Help please (and thank you in advance for community's patience, i am not techie enough). Our Router hasn't been auto-updating (and even following manual steps, it isn't updating) for a while now. From the last successful update our firmware version is: V1.4.1.44_1.3.5 --- and our exact Model Number is: R7960P - Nighthawk X6S AC3600 Tri-Band WiFi Router. In the field for model above this form here, this exact model number doesn't seem to be listed as an option unfortunately. Any and all help/pointers are most appreciated and welcome as the router has started to intermittently stop working. Many thanks.
- Just return the router if you can. Net gear hasn’t been helpful and will just waste your time over support calls. There hasn’t been a fix to it and no suggestions from netgear worked.
I have tried many times. I paid for Netgear support and they tried several times and could not solve the issue of firmware updates being broke. When is this going to be fixed? I have gone through the manual dowanload and use the web page version of the router interface to upgrade. NOT WORKING...... HELP !!!
The support guys all say its a known issue but it seems nothing is being done to solve the issue. Great you know the problem exist. Now fix it.
