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FOX355's avatar
FOX355
Aspirant
Feb 14, 2021

R8000 upgrade from sky q

Hello

I was wondering if anyone could help me out with an issue I’m having with my Sky broadband.
Currently have Sky Q fibre and it’s cuts in and out all the time.
I’ve read up that this router (ac3200 X6) is brilliant for gaming and multiple devices with no lag issues.
I have however read up after purchasing the router that skys router won’t work with this router and il need a Modem in order to make it work.
Been looking at Drayton Vigor 130 modems as recommended but some people online I’ve seen in other topics.
Is there a step by step guide as too how I can get this up and running please..?

Any help is greatly appreciated

7 Replies

  • This weekend I have just installed the R8000 X6 AC3200 router on my Sky Ultrafast (FTTP) connection and it works a treat. Waaaay better than the Sky oem equipment, once it connected. I have an Openreach ONT in my property, to which the router connects via ethernet, so modem wasn't an issue. Took a while for it to pick up a public IP, but once it did it was fine. IPv4 & IPv6 settings set to DHCP. No login info required.

    • FOX355's avatar
      FOX355
      Aspirant
      Hi

      Is this the correct model you suggested please?
      • Chadm10's avatar
        Chadm10
        Tutor

        Half correct - my ONT is the unit on the left of the photo. I don't have anything equivalent to the item in the box on the right...

         

    • Chadm10's avatar
      Chadm10
      Tutor

      Chadm10 wrote:

      This weekend I have just installed the R8000 X6 AC3200 router on my Sky Ultrafast (FTTP) connection and it works a treat. Waaaay better than the Sky oem equipment, once it connected. I have an Openreach ONT in my property, to which the router connects via ethernet, so modem wasn't an issue. Took a while for it to pick up a public IP, but once it did it was fine. IPv4 & IPv6 settings set to DHCP. No login info required.


      In case it helps anyone else who is reading this... Unfortunately I have to back-track on my previous post slightly. It was working a treat, but only for 24 hours at a time. Literally every 24 hours, the router would lose it's connection to the internet. Only tweaking the settings to something different would get it back online. But then 24 hours later it would drop again. I went through a full week of doing that, trying different settings every time to see if I could figure it out, but ultimately none of them would keep it online past the 24 hour mark. I even left it overnight to see if it would reconnect on it's own, but alas it would not. So I have now reluctantly abandoned efforts to get it working standalone.

      Instead, I have had a second (this time successful) attempt at using it in AP mode, alongside the original Sky router. I have all radio's disabled on the Sky router. Also all Q boxes using Powerline adapters with wifi fully disabled via the engineer menus. And Smart Connect disabled on the Nighthawk. And it's working perfectly now (at last). So at least it saves me having to return it. And at some point in the future I'll likely switch to an ISP that will allow me to use it properly.

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    How does the Internet reach you? Sky uses different delivery technologies and fibre is widely abused label. All Internet has fibre somewhere in the network. Sky quotes speeds that could be anything from ADSL upwards.

     

    Chadm10 has FTTP. That won't work with the Drayton Vigor 130 which is a DSL modem. (That's more like FTTC, fibre to the cabinet.) The Drayton may or many not be compatible with your service. Ask Sky.

     

    What box do you have now. The picture you show could be many things.

     

    The R8000 is a router. You need to feed it from a  modem or some sort. That could be a cable modem, a DSL modem or a fibre optic termination.