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Forum Discussion
R8000 wired speed lower that speed from modem
Spectrum just upgraded my speed from 200 to 400. I see that I am getting well over 400 when I connect the laptop by Ethernet to the modem. When I connect the laptop to the R8000 router, however, I get a very inconsistent 60 to about 270 tops. It bounces around in a way that it never did when the speed was 200. It certainly has not reflected the increase in speed that is coming out of the modem. Any thoughts?
13 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Be sure Armor, Circle and Traffic Meter are disabled. If any of these have been enabled in the past, A factory reset and setup from scratch maybe needed. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Nighthawk-X6-R8000-not-getting-gigabit-speeds/m-p/2201051/highlight/true#M212088
Firmware Version
V1.0.4.84_10.1.84The modem is Netgear CM500
The Power Off and Power On sequence was done with no change to the speed coming from the router.
I disabled Traffic Meter. No change. Armour and Circle have always been off.
So far the speeds from the router are still slow..
Try a factory reset on the router and setup from scratch. Power OFF the modem for 1 minute then back ON.
Be sure to not enabled Traffic Meter, Armor or Circle.
Be sure your using good quality LAN cables between the modem and router and router and PC. CAT6 is recommended.
All cables are CAT6. My problem is the speed coming out of the router to Ethernet. The modem delivers my rated Spectrum speed at least. The router is putting out less than half.
Please post a copy and paste of the modems connection status page.
How was FW loaded on the router? Manually?
What browser are you using?Hi,
I thought that I pasted a copy of the modem status page below. If that's not it can you let me know which screen I need to send? Maybe a picture example of the right page?
I downloaded and installed the FW from the web UI.
I'm using Firefox on my mac, Safari on the ipad and Edge from a windows laptop. The results are consistent across all three.
I tested the speed using the SeedTest app on my iPad, Speedtest from my ISP and Speedtest from the Netgear Web UI on the QoS screen. The speed coming out of the modem is rock solid consistent at almost 500 while the speed from the router varies from 69 to 250 from moment to moment. Never higher than that. Thanks.....
Pete D.
I don’t have anyone I can bring the router to, unfortunately. I’m confused. This isn’t snark, just an observation. My router performed perfectly solid when passing through wired Ethernet speed when my ISP was providing service @ 200. Why would a simple change to ISP provided speed over 400 make my router’s Ethernet speed LOWER and very inconsistent? Reinitializing the router or swapping it out seem about the same as “pull out the plug, wait a minute, then plug it back in”.
