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mikegoldnj's avatar
mikegoldnj
Aspirant
Nov 25, 2016
Solved

R8500 slow download speeds

I currently have 200 Mbps speed with my cable provider.

 

If i connect from modem, directly to my laptop via gigabit ethernet, I get speedtest results above the 200 Mbps speed.

 

I understand that my wireless speeds will never be as fast as wired (wireless tests are giving results under 100 Mbps) but, even connecting via wire to router only gives speeds of about 110 Mbps.

 

Am I missing something in my router settings?

  • Welcome to the community, mikegoldnj

     

    Do you have the latest firmware installed on the router? 

    What is your connection type? IPv4 or IPv6? 

    If you do not have the latest firmware yet, kindly install it and then do a factory reset on the router. 

12 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Welcome to the community, mikegoldnj

     

    Do you have the latest firmware installed on the router? 

    What is your connection type? IPv4 or IPv6? 

    If you do not have the latest firmware yet, kindly install it and then do a factory reset on the router. 

  • I did update to the latest firmware and just rebooted, not a full reset. I will try that.

    I don't remember which connection but I think it is IPv4. But IPv6 is also enabled.
  • I've had issues with firmware updates in the past and have had to roll back to stop constant connection issues.
    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired

      Glad to hear that!

      Feel free to mark the solution that resolved your concern.

  • I am having the same issue....Direct connection to cable modem gives me 237 mps, coneected thru router 94 mps.

    Firmware ver. 1.02.80_1.0.71

    Have rebooted both the router and the modem. No change in speed

    Even with modem - g-gigabit switch-computer, speeds 235+. Problem definetly in the 8500

    Any ideas?

     

      • malinke's avatar
        malinke
        Aspirant

        You seem to be confused.

        I have an internet connection, but it is slowed down by the router. By over 50%. Changing the MAC address caused me to LOSE the internet connection completly.

        It appears I need to revert to an older version of firmware, looking at the MANY other posts regarding this issue with this router

        Maybe I should just revery back to my Belkin router......never had an issue with their stuff