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Forum Discussion

alternet's avatar
Nov 27, 2020
Solved

R9000 is rebooting several times a day without any known reason

Hi all,

 

I do have a problem with my R9000 which is rebooting several times a day without known to me reason.

Checking the log, I can see only the information from the moment it started up then following up the regular info.

Hardware Version R9000

Firmware Version V1.0.5.24

GUI Language Version V1.0.0.400

Operation Mode Router

 

Here is the log:

 

 

 

 

 

 

Can you help me to find out what could be the reason of such strange behavior, please?

 

Kind regards

/me

  • Have you tried downgrading the firmware a version? maybe the one you're on has a bug/issue 

9 Replies

  • it seems the screened log is not loaded properly:

    here we go again in TXT format (+GDPR encryption :smileylol: ) this time:

    >

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx:0e, Friday, November 27, 2020 20:18:53

    [DoS Attack: ACK Scan] from source: 31.xxx.48, port 5222, Friday, November 27, 2020 20:18:39

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx:0e, Friday, November 27, 2020 20:18:23

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx:0e, Friday, November 27, 2020 20:17:57

    [DHCP IP: 11.1.1.4][Device Name: ] to MAC address e8:xxx23, Friday, November 27, 2020 20:17:56

    [DHCP IP: 11.1.1.4][Device Name: ] to MAC address e8:xxx23, Friday, November 27, 2020 20:17:55

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx:0e, Friday, November 27, 2020 20:17:54

    [DHCP IP: 11.1.1.4][Device Name: ] to MAC address e8:xxx:23, Friday, November 27, 2020 20:17:53

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx:0e, Friday, November 27, 2020 20:17:52

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx0e, Friday, November 27, 2020 20:17:39

    [DoS Attack: RST Scan] from source: 54.xxx190, port 443, Friday, November 27, 2020 20:17:38

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx:0e, Friday, November 27, 2020 20:17:38

    [DoS Attack: ACK Scan] from source: 162.xxx.234, port 443, Friday, November 27, 2020 20:17:38

    [DoS Attack: ACK Scan] from source: 103.xxx.177, port 443, Friday, November 27, 2020 20:17:38

    [DoS Attack: ACK Scan] from source: 162.xxx.234, port 443, Friday, November 27, 2020 20:17:38

    [DoS Attack: ACK Scan] from source: 103.xxx.177, port 443, Friday, November 27, 2020 20:17:38

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx:0e, Friday, November 27, 2020 20:16:12

    [DoS Attack: ACK Scan] from source: 149.xxx.153, port 443, Friday, November 27, 2020 20:15:33

    [DoS Attack: ACK Scan] from source: 31.xxx.48, port 443, Friday, November 27, 2020 20:15:12

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx:0e, Friday, November 27, 2020 20:14:50

    [DoS Attack: ACK Scan] from source: 149.xxx153, port 443, Friday, November 27, 2020 20:14:29

    [DHCP IP: 11.1.1.7][Device Name: CHROMECAST-ULTRA] to MAC address 54:xxx0e, Friday, November 27, 2020 20:14:14

    [DoS Attack: ACK Scan] from source: 31.xxx.48, port 443, Friday, November 27, 2020 20:14:06

    [UPnP set event: add_nat_rule] from source 11.1.1.14, Friday, November 27, 2020 20:14:02

    [PLEX]You USB Drive for plex libary has removed, Friday, November 27, 2020 20:13:45

    [DHCP IP: 11.1.1.3][Device Name: ] to MAC address 5cxxx5a, Friday, November 27, 2020 20:13:40

    [admin login] from source 11.1.1.17, Friday, November 27, 2020 20:13:37

    [USB device attached] The USB storage device SanDisk Ultra Fit(new is attached to the router, Friday, November 27, 2020 20:13:36

    [PLEX]You USB Drive for plex libary has removed, Friday, November 27, 2020 20:13:36

    [DoS Attack: ACK Scan] from source: 31.xxx.48, port 443, Friday, November 27, 2020 20:13:30

    [Plex Net]No Network Device connect, exit, Friday, November 27, 2020 20:13:25

    [DoS Attack: ACK Scan] from source: 149.xxx.153, port 443, Friday, November 27, 2020 20:13:25

    [Time synchronized with NTP server] Friday, November 27, 2020 20:13:22

    [Initialized, firmware version: V1.0.5.24] Friday, November 27, 2020 20:13:20

    <

  • plemans's avatar
    plemans
    Guru - Experienced User

    try doing a reinstall of the firmware. do it over a hardwired connection. Afterwards, factory reset the router and do a clean reinstall (not from backup). 

    I'd also leave your chromecast off for a period. See how stable the router is after that. 

    • alternet's avatar
      alternet
      Tutor

      Hi plemans,

       

      I have followed your advice I after the reset and reload of the firmware I notice about twice less reboots then previously - but it still restarting without any known to me reason.

       

      Seems, it is for change,

       

      Thanks

      /me

      • plemans's avatar
        plemans
        Guru - Experienced User

        Have you tried downgrading the firmware a version? maybe the one you're on has a bug/issue