NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Smokeyybear0093's avatar
Sep 20, 2026

QoS:off right under the number of connected devices but I cannot find any setting to enable it

How is this an answer? And how does this mark the inquiry as solved ?!?! 

on my router after logging in on the web via the ip/routerlogin.net  

 

it shows QoS:off right under the number of connected devices  but I cannot find any setting to enable it 

10 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What router model are you referring too?

    Firmware version on the router? 

     

    Have you looked on the routers web page under Advanced tab for QoS settings? 

  • BE5000 (RS150v2)

    firmware V 1.2.7.2
    I have logged in under the wed interface and cannot find any QoS setting anywhere 

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Smokeyybear0093 wrote:

      I have logged in under the web interface and cannot find any QoS setting anywhere 

      It's not mentioned in the manual either.

      • https://www.downloads.netgear.com/files/GDC/RS150v2/RS150v2-140-130_UM_EN.pdf
    • schumaku's avatar
      schumaku
      Guru - Experienced User

      Where is the idea that ans RS1nn, RS2nn, RS3nn, RS4nn, RS5nn, RS6nn, or RS7nn router is supposed having any kind of user-controlable QoS settings or controls?

       

      Yes, I see some references to QoS enhancements in some recent firmware release notes.

       

      Beyond, there is no reference to QoS as far as I can see - being in the data sheets, or in the user manuals.

      • Smokeyybear0093's avatar
        Smokeyybear0093
        Aspirant

        Why would it show it as off if it was controllable and why would NETGEAR support email me telling me it should be under the advance tab , I’m just trying to figure it out 

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Smokeyybear0093 wrote:

        None of this is available on the web interface 

        Are you certain you contacted Netgear?  Your screenshot looks like something AI generated.

         

        Step 2 is oddly worded.  AFAIK, no Netgear router provides Gateway->Behavior Navigation.

         

        If you did contact Netgear (not a scam support site), then you should get back to them.

  •  Yes it’s NETGEAR  it was through the nighthawk app I believe and I have responded but they’re support must be really backed up because
    you can never get a live chat and they take a while to respond Via email. 

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Smokeyybear0093 wrote:

      I have responded

      Great.  Follow up here, so we know how this turns out.